Student Services Manager

The Leigh Academy; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent educational institution in Greater London seeks a compassionate and organized Student Support Manager to enhance student welfare. This role involves leveraging data insights, championing communication with parents, and managing key aspects of student safeguarding and attendance. Candidates should possess strong interpersonal skills and thrive in a fast-paced educational environment. Commitment to safeguarding and equality is essential. Applications are encouraged early, with the immediate start date.

Qualifications

• Naturally compassionate and highly organized individual.
• Exceptional communication and interpersonal skills.

Responsibilities

• Leverage Management Information System for reports.
• Serve as central point of contact for parents and agencies.
• Manage student attendance and safeguarding.

Skills

Compassionate

Organizational skills

Communication skills

Interpersonal skills

Job description

Overview

Are you a naturally compassionate and highly organized individual ready to make a profound daily impact on young lives? An extraordinary opportunity awaits you to join the dedicated pastoral team at Leigh Academy Bexley as a Student Support Manager, starting immediately. This is more than an administrative role—it’s a mission‑critical position at the heart of our school's pastoral framework. You will become a linchpin, driving the success of our students by actively managing their attendance, safeguarding, and overall social, moral, and spiritual development, in alignment with the highest standards of student welfare. You will be the vital link, empowering our leadership team and fellow managers by:

Responsibilities

• Mastering Key Data: Leveraging our Management Information System to generate crucial weekly reports on rewards, behaviour, and attendance, transforming raw data into actionable insights for strategic decision‑making.
• Championing Communication: Serving as the central point of contact for parents, carers, and external agencies. Your exceptional communication and interpersonal skills will be essential for confidently leading face‑to‑face meetings, handling sensitive correspondence, and fostering strong home‑school partnerships.

Additional Expectations

This is a fast‑paced, highly rewarding challenge for someone who thrives under pressure and is eager to be an integral part of a collaborative, supportive, and ambitious academy environment. If you are seeking a career where your dedication directly translates into student success, we want to hear from you.

Application and Contact

Thank you for your interest in joining us. If you’d like to find out more about this role or arrange a visit to the academy, please don’t hesitate to contact Charlotte Herberts (Recruitment Advisor): [e-mail] / 01634 412 245. To support your application, we recommend viewing the Job Pack by clicking here, which outlines the full role responsibilities and person specification. This will guide you in preparing a strong application and understanding what we’re looking for. Early applications are encouraged, as we reserve the right to interview before the closing date. All applications must be submitted through our online application form prior to the deadline.

Commitment to Safeguarding, Equality & Diversity

Leigh Academies Trust and all of our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process across all academies and business units which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates – you can read more about it on our Careers site. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. As a Trust, we are passionate about diversity and recognise that as individuals we all bring something unique to the role regardless of any protected characteristics which is why we treat all of our people equally, without compromise. We are committed to providing equality and fairness throughout our recruitment and employment practices and not discriminating on any grounds.