Student Recruitment Specialist

GBS Group (UK); North Mymms; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave, plus 8 public holidays

Workplace pension scheme

Tuition reimbursement for career development courses

Flexible benefits program

Employee referral scheme with £500 award

Annual performance bonus

Reward and recognition programme

£500 referral scheme

Discretionary annual performance bonus

Job summary

A prestigious higher education provider is seeking a Student Recruitment Advisor to attract and enroll prospective students. The ideal candidate will leverage their sales and communication skills to guide prospects through the admissions process while providing outstanding customer service. Responsibilities include tracking applications, utilizing CRM systems, and engaging with students through diverse channels. This role is non-remote and does not offer visa sponsorship. If you thrive in a target-driven environment, this opportunity is for you.

Qualifications

• Identify the needs of prospective students and recommend suitable programmes.
• Communicate effectively with clients via multiple channels.
• Provide exceptional customer service to prospective students.
• Active listening with tailored solutions and support.
• Ability to close enrolments and overcome objections.
• Efficient time management to prioritise tasks and meet deadlines.
• Ambitious recruitment targets and focus on student success.

Responsibilities

• Track enquiries, applications, and admissions data.
• Utilize CRM systems for accurate record-keeping.
• Engage with prospective students through multiple communication channels.
• Provide information on Student Finance and financial support options.
• Assist with special projects related to recruitment and enrolment management.

Skills

Sales acumen

Communication skills

Customer service skills

Active listening

Closing skills

Time management

Goal orientation

Resilience and persistence

Program knowledge

Tools

CRM systems

Job description

Department: Student Recruitment
Location: Greenford
Type of Contract: Permanent

GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

About the Role

We are seeking a dynamic and motivated Student Recruitment Advisor to join our team. As a Student Recruitment Advisor, you will play a key role in attracting and enrolling prospective students to our institution. You will utilize your sales and communication skills to engage with potential students, guide them through the admissions process, and facilitate their transition to becoming enrolled students while providing exceptional customer service.

This role is not eligible for visa sponsorship!

Responsibilities

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilize CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
• Use various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

About You

• Sales acumen: Identify the needs and goals of prospective students and recommend suitable programmes. Utilize effective selling techniques to achieve enrolment targets.
• Communication skills: Effectively communicate with prospective students through various channels including in‑person interactions, phone calls, emails, and other platforms.
• Customer service skills: Provide exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
• Active listening: Listen attentively to the needs and concerns of prospective students and respond with tailored solutions and support.
• Closing skills: Effectively guide prospective students through the enrolment process and overcome objections to secure commitments and enrolments.
• Time management: Efficiently manage time and resources to prioritise tasks, follow up with leads, and meet recruitment goals within deadlines.
• Goal orientation: Set ambitious recruitment targets and work diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
• Resilience and persistence: Demonstrate resilience and persistence in the face of rejection or challenges and maintain motivation to meet recruitment targets.
• Program knowledge: Maintain an in‑depth knowledge of GBS programmes, including course content, admissions requirements, and career outcomes.

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1‑day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.” – Barbara Vargas (Professional Services Employee)