Student Recruitment & Reception Officer

RNN Group; Rotherham; On-site; GBP 15,000 - 25,000; Part time

Job summary

An educational institution based in Rotherham is seeking a Learner Recruitment & Reception Officer to provide professional customer service in response to course enquiries. The ideal candidate will have experience in a customer-facing role, preferably in education, and will possess strong communication skills. This part-time, temporary position requires a commitment to providing exceptional service and support to all learners. The role offers an attractive benefits package and opportunities for career development.

Benefits

Access to local government pensions scheme

Up to 41 days annual leave

Access to gyms and wellness services

Career development opportunities

Qualifications

• Experience in a customer facing role, ideally within an educational setting.
• Ability to deal with a range of enquiries effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Provide professional reception service and information to customers.
• Ensure a positive experience for learners making course enquiries.
• Assist the Group in achieving its mission through outstanding service.

Skills

Customer service experience

Communication skills

Organizational skills

Education

Level 2 Literacy and Numeracy (equivalent to GCSE)

Level 3 in Information & Guidance

Level 2 Customer Service

Job description

An educational institution based in Rotherham is seeking a Learner Recruitment & Reception Officer to provide professional customer service in response to course enquiries. The ideal candidate will have experience in a customer-facing role, preferably in education, and will possess strong communication skills. This part-time, temporary position requires a commitment to providing exceptional service and support to all learners. The role offers an attractive benefits package and opportunities for career development.