Student Recruitment Advisor

GBS; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave plus 8 public holidays

1-day extra leave per year of service

Workplace pension scheme

Tuition reimbursement for career development

Flexible Benefits: Cycle to Work, Workplace Nursery

Perks@Work discounts

Reward and recognition programme

£500 award for employee referrals

Discretionary annual performance bonus

Job summary

A higher education provider in Birmingham is seeking a Student Recruitment Advisor to manage student recruitment efforts. The role involves tracking enquiries, providing guidance on financial support, and engaging with prospective students. Ideal candidates will have strong sales and communication skills, a passion for education, and the ability to meet ambitious recruitment targets. Competitive benefits include annual leave, pension scheme, and performance bonuses.

Qualifications

• Identify needs and recommend programs effectively.
• Communicate through various channels.
• Provide exceptional customer service to address enquiries.
• Listen attentively and respond appropriately.
• Guide prospective students through the enrolment process.
• Manage time efficiently to meet recruitment goals.
• Set ambitious recruitment targets and work to achieve them.
• Maintain motivation despite challenges.
• Know GBS programs, course content, and admissions requirements.

Responsibilities

• Track enquiries, applications, and admissions data.
• Maintain accurate records using CRM systems.
• Engage with prospective students through various channels.
• Provide information on Student Finance and support.
• Assist with recruitment-related projects as needed.

Skills

Sales Acumen

Communication Skills

Customer Service Skills

Active Listening

Closing Skills

Time Management

Goal Orientation

Resilience and Persistence

Program Knowledge

Job description

Join to apply for the Student Recruitment Advisor role at GBS

Department: Student Recruitment
Location: Birmingham
Type of Contract: Permanent

About Us: GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision: Changing Lives through Education

What The Role Involves

• Track enquiries, applications, admissions data, and manage student recruitment pipelines.
• Utilise CRM systems to maintain accurate records of interactions with prospective students, including contact information, enquiries, and outcomes.
• Utilise various communication channels, including phone calls, emails and virtual platforms, to engage with prospective students and nurture leads.
• Offer information, advice, and guidance on Student Finance and available financial support to address learning barriers.
• Assist with special projects and initiatives related to student recruitment and enrolment management as needed.

About You

• Sales Acumen: Identify the needs and goals of prospective students and recommend suitable programs. Utilize effective selling techniques to achieve enrolment targets.
• Communication Skills: The ability to effectively communicate with prospective students through various channels including in-person interactions, phone calls, emails, and other platforms.
• Customer Service Skills: Providing exceptional customer service to prospective students by addressing their enquiries, concerns, and needs in a timely and professional manner.
• Active Listening: Listening attentively to the needs and concerns of prospective students and responding with tailored solutions and support.
• Closing Skills: Effectively guiding prospective students through the enrolment process and overcoming objections to secure commitments and enrollments.
• Time Management: Efficiently managing time and resources to prioritize tasks, follow up with leads, and meet recruitment goals within deadlines.
• Goal Orientation: Setting ambitious recruitment targets and working diligently to achieve or exceed them, while maintaining a focus on student success and satisfaction.
• Resilience and Persistence: Demonstrating resilience and persistence in the face of rejection or challenges and maintaining motivation to meet recruitment targets.
• Program Knowledge: Maintain in-depth knowledge of GBS programs, including course content, admissions requirements, and career outcomes.

What We Offer

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.