Student Recruitment & Admin Officer | Flexible Hours

Green & Orange Limited; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary based on experience

Performance-based incentives

Professional development and training

Career progression opportunities

Probation period: 1–2 weeks

Job summary

Green & Orange Ltd in Birmingham is seeking a proactive Student Recruitment & Admin Officer to guide prospective students from enquiry to enrolment and handle essential administrative tasks. You will coordinate admissions processes and maintain accurate records in the CRM to ensure a smooth experience for learners.

The role requires 2+ years in recruitment or administration, a relevant degree, and familiarity with the UK higher education system.

Qualifications

• Minimum 2 years’ experience in student recruitment, administration, education consultancy, sales, or customer service.
• Bachelor’s degree or equivalent professional experience.
• Knowledge of the UK higher education system and student funding options is desirable.

Responsibilities

• Lead Engagement: Contact and follow up with prospective students via phone, email, and other communication channels.
• Consultation: Assess students’ goals, career ambitions, and circumstances to provide tailored educational advice.
• Application Support: Guide students through application procedures, document collection, and funding/finance options.
• Pipeline Management: Maintain regular follow-up with leads, ensuring progress through each stage of recruitment.
• Relationship Building: Develop trust with students through empathetic and solution-focused engagement.
• Database Management: Accurately record and update student interactions, applications, and progress within CRM systems.
• Document Handling: Prepare offer letters, enrolment documents, and maintain student files.
• Office Administration: Manage calls, emails, appointments, and general office enquiries.
• Reporting: Prepare recruitment reports, conversion metrics, and feedback summaries.
• Compliance Support: Ensure student documentation is complete and meets admission requirements.
• Team Collaboration: Work closely with admissions, marketing, and mentoring teams to ensure a smooth student experience.
• Assist with student events, recruitment campaigns, and promotional activities.
• Support management with day-to-day operational tasks when required.

Skills

Verbal communication

Written communication

Interpersonal skills

CRM proficiency

Time management

Multitasking

Teamwork

Languages (Romanian/Ukrainian/Slovak)

Education

Bachelor’s degree or equivalent

Knowledge of UK Higher Education system

Tools

CRM systems

MS Office

Digital communication tools

Job description

Green & Orange Ltd in Birmingham is seeking a proactive Student Recruitment & Admin Officer to guide prospective students from enquiry to enrolment and handle essential administrative tasks. You will coordinate admissions processes and maintain accurate records in the CRM to ensure a smooth experience for learners.

The role requires 2+ years in recruitment or administration, a relevant degree, and familiarity with the UK higher education system.