Student & Programme Administration Officer (Step Up)

Royal Holloway, University of London; Borough of Runnymede; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent UK university is seeking a Student & Programme Administration Officer to support academic programmes, particularly related to the Social Work Subject Group. The ideal candidate will work collaboratively, manage administrative tasks, and demonstrate a commitment to service standards. This role is based in Egham, Surrey, offering a beautiful campus and various benefits, including generous annual leave and training opportunities.

Benefits

Generous annual leave entitlement

Training and Development opportunities

Pension Scheme with generous employer contribution

Cycle to Work Scheme

Free parking

Qualifications

• Experience in academic administration or a related field.
• Ability to work closely with academic and professional services.
• A commitment to the service standards of the School.

Responsibilities

• Support the delivery of academic programmes.
• Work with external partners and senior colleagues.
• Manage student and programme administration tasks.

Skills

Commitment to shared vision

Ability to work with minimal supervision

Good communication skills

Job description

Applications are invited for the post of Student & Programme Administration Officer (Step Up) in the School of Law and Social Sciences.

The Academic Administration at Royal Holloway is organised into six School Administration teams, all part of the Student Journey Division. These teams provide a consistent and effective service to both students and staff. This post is based within the School of Law & Social Sciences.

The Student & Programme Administration Officer (Step Up) role will be responsible for a variety of tasks and processes to support the delivery of academic programmes, specifically related to the Social Work Subject Group Step Up programmes in the Dept of Law and Criminology. Offered alongside the Royal Borough of Greenwich, the Postgraduate Diploma in Social Work (Step up to Social Work) is a condensed programme of study that leads to a professional qualification in Social Work.

The role holder will demonstrate a commitment to our shared vision and service standards. They will be expected to work closely with relevant external partners, colleagues in the School of Law & Social Sciences, as well as those across other academic and professional services areas. They will be able to work with minimal supervision and to know when they need to seek guidance from senior colleagues.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

Benefits

• Generous annual leave entitlement
• Training and Development opportunities
• Pension Scheme with generous employer contribution
• Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
• Free parking

The post is based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.