Student Finance Officer - Birmingham

Arden University; Birmingham; On-site; GBP 26,000 - 27,000; Full time

Job summary

A leading education institution in Birmingham is seeking an innovative Student Finance Officer for full-time work. You will play a key role in supporting students, managing funding, and providing exceptional customer service within a dynamic team. The ideal candidate will have strong Excel skills and a proactive attitude to tackle challenges. This role offers a competitive salary and an array of benefits including 30 days holiday, a generous pension plan, and opportunities for personal development.

Benefits

30 days holiday + bank holidays

Generous Aviva pension plan

Private Medical Insurance

Access to Perkbox benefits

Free study for Arden courses

'Golden Ticket' for free Arden education

Qualifications

• Proven ability to work under pressure and meet tight deadlines.
• Enthusiastic and proactive individuals.
• Ability to support students studying through blended learning.

Responsibilities

• Primary point of contact for face-to-face student support.
• Manage crucial aspects of student funding.
• Work closely with colleagues in the Finance department.

Skills

Excellent customer service skills

Strong Excel skills

Data reporting capabilities

Job description

Salary: £26,000 - £27,000 per annum

Employment type: Permanent

Hours per week: 37

Reporting into: Student Finance Team Leader

Department: Student Finance

Click here to read the full job description and view our excellent benefits here

This role will be based full time from our Birmingham campus.

About Arden University

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

About the Role

We are looking for an innovative Student Finance Officer to join our dynamic Student Finance team in our Birmingham study centre.

As a Student Finance Officer, you will play a key role in supporting students studying through our blended learning model. Reporting to the Student Finance Team Leader, you will be the primary point of contact for face-to-face student support, while also managing crucial aspects of student funding.

Collaboration is essential in this role, as you will work closely with colleagues to ensure students receive the best advice and support for their financial needs.

About You

We are interested in hearing from enthusiastic, proactive individuals with a proven ability to work under pressure and meet tight deadlines. Excellent customer service skills, along with strong Excel and data reporting capabilities, are essential.

This role involves close collaboration with teams across the Finance department and the broader Arden University community. You will be a key contributor to continuous process improvement as we grow and evolve as an organisation.

Why Arden

At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from:

• 30 days holiday + bank holidays on-top, and even a Christmas closure!
• A generous Aviva pension plan, company contributions starting from 7%
• SimplyHealth plan option
• Private Medical Insurance coverage (applies to certain job roles)
• Access to Perkbox benefits
• Study any Arden course for free, with a discount for all family and friends
• Plus, other excellent benefits
• Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education
  

Our Values

Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you.

There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations.

Closing Date: Thursday 20 November

We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible.

If you are a current Arden student or have an upcoming course with us, you are not eligible to apply for Finance roles due to a conflict of interest related to system access.

Equity, Diversity & Inclusion

Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role.

If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer the guidance here.

As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups.

Sponsorship statement

Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa under the points-based immigration system. However, we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route.