Student Experience Events and Activities Assistant

University of Leeds; Leeds; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

26 days holiday

Pension & life assurance

On-site gym discount

Personal development courses

On-site childcare

Staff discounts & travel schemes

Job summary

The University of Leeds is seeking a Student Experience Events and Activities Assistant to support international students and welcome activities on campus. Hybrid working options and flexible arrangements are available to help you balance duties with student-focused events.

You will provide high quality administrative and operational support for airport pick-ups and community-building activities, ensuring a welcoming, inclusive experience for all learners on our global campus.

Qualifications

• Strong administrative and IT skills to support your team.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively with staff and external partners.
• Ability to supervise a team of student ambassadors.

Responsibilities

• Provide administrative and operational support for the International Airport pick-up service.
• Coordinate welcome and community-building activities for all students.
• Support international students to make a successful transition to life at Leeds.
• Supervise a team of student ambassadors and work with staff and partners.

Skills

Customer focus

Excellent communication

IT skills

Organised

Teamwork

Job description

The interviews are expected to be held on Tuesday 13th October 2026.

This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.

Do you want to be part of a professional service, committed to supporting students and colleagues and delivering an exceptional student experience? Are you customer focussed, flexible and a good communicator? Do you enjoy using your strong administrative and IT skills to support your team?

The University of Leeds is one of the top 80 universities in the world. We have a truly global community, with more than 39,000 students from 170 different countries and over 9,000 staff of 100 different nationalities. Established in 1904, we have a strong tradition of academic excellence, reflected in first-class student education, along with world-leading research that has a real impact around the globe.

Student Experience is part of our Student Education and Experience directorates which focus on delivering an exceptional student experience. Teamwork is key to our success, and we are committed to supporting every student to make the most of their time at Leeds and go on to succeed in their chosen career and make a positive difference in the world.

As Student Experience Events and Activities Assistant, you will help provide services and activities that support international students to make a successful transition to life at Leeds. You will also contribute to activities which help all students feel welcome and benefit from being part of our global campus community. You will provide high quality administrative and operational support for our International Airport pick-up service, and our welcome and community-building activities for all students.

We are looking for an organised, proactive, customer‑focussed individual who can relate to our diverse student community to be part of our team. You will be enthusiastic about supporting student education activity and be adaptable and flexible. You will need excellent interpersonal and communication skills and a high level of professionalism; with the ability to work collaboratively with staff and external partners and assist with the supervision of a team of student ambassadors. You will also need to be able to work under pressure and carry out tasks with competing deadlines.

This role requires some out of hours working. This will include early shifts, late shifts and weekend working, with the potential for up to 10 consecutive days during the arrivals and welcome period in September; shorter periods of working these hours during the January and Summer arrival and welcome periods; and evening working on a rota basis on Mondays and for some other events during the year.

The University is expecting a high volume of applications for these roles and with this in mind we may choose to close this advert earlier than advertised. If this is the case, we will email all pending applicants to inform them, but we recommend you submit your application at the earliest opportunity.

This role is not eligible for Skilled Worker visa sponsorship. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas ;

What We Offer In Return

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
• Generous pension scheme options plus life assurance
• Health and Wellbeing: Discounted staff membership options at The Edge, our state‑of‑the‑art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on‑site childcare, shopping discounts and travel schemes are also available.

To explore the post further or for any queries you may have, please contact:

Helen Cummins, Deputy Head of International Student Office

Email: [e-mail]