Student Experience & Engagement Advocate (Evenings)

Staffordshire University; Greater London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A UK-based educational institution is seeking a Student Engagement and Experience Assistant to join their Student Life team in London. This role involves providing front-line support for student services, managing inquiries, and tracking student engagement. The ideal candidate should have strong communication and organizational skills. This position offers flexible hours, including shifts in the evening to support extended campus hours.

Qualifications

• Experience in a customer service or student-facing role.
• Ability to handle diverse queries effectively.
• Knowledge of support services available to students.

Responsibilities

• Act as the contact point for students accessing services.
• Assist with reception and porterage duties.
• Manage student appointment scheduling.
• Provide administrative support to student services.
• Monitor student engagement and initiate support.
• Refer students to relevant services as needed.

Skills

Communication skills

Flexibility

Organizational skills

Job description

A UK-based educational institution is seeking a Student Engagement and Experience Assistant to join their Student Life team in London. This role involves providing front-line support for student services, managing inquiries, and tracking student engagement. The ideal candidate should have strong communication and organizational skills. This position offers flexible hours, including shifts in the evening to support extended campus hours.