Student Experience Coordinator – International & Welfare

Navitas; Devon and Torbay; On-site; GBP 23,000 - 29,000; Full time

Job summary

University of Plymouth International College (UPIC) invites applications for a Student Experience Officer to join our student services team on the University of Plymouth campus in Devon. This full‑time, fixed‑term role (9 months) supports enrolment, welfare and student activities, helping deliver an exceptional international student experience.

You will work in a dynamic environment, collaborating with staff and students, planning events, managing paperwork and contributing to safeguarding and

Qualifications

• Excellent verbal and written English language communication skills.
• Excellent attention to detail.
• Excellent interpersonal skills and cultural sensitivity with a local and international stakeholder groups.
• Confident digital literacy skills.
• Experience in a customer service or student focused environment.
• Proven ability as a team player.
• Proven ability to organise own workload and to cope with a variety of demands.
• Flexible attitude to work including a willingness to work occasional weekends and evenings in support of student and administrative activities.
• Commitment to self-improvement.

Responsibilities

• Administration of teaching staff and involvement in the enrolment, induction, finance and orientation of new students.
• Work in support of the delivery of an outstanding student experience which meets the learning, wellbeing, welfare and safeguarding requirements of our undergraduate and postgraduate students.
• Support the Student Enrichment and Enhancement Activities within the college, such as planning and attending student events, and involvement in the Student Council, to support the student voice and continually look for ways to enhance the overall student experience.
• Involved in supporting new and existing projects and processes directly related to the student experience.
• Preparation of administration of student related paperwork such as examination board administration, results release, timetabling and examination/invigilation planning.
• Under the direction of the Student Experience Manager review, conduct and improve business processes through analysis of data and will maintain a continued focus on supporting outputs, successful operational and project delivery.
• The Student Experience Officer will be working in a dynamic and rapidly evolving environment. They will be expected to show flexibility and adaptability in meeting the developing needs of the College

Skills

English communication

Attention to detail

Interpersonal skills

Digital literacy

Customer service experience

Teamwork

Workload management

Flexibility

Self-improvement

Education

Tertiary qualifications

Job description

University of Plymouth International College (UPIC) invites applications for a Student Experience Officer to join our student services team on the University of Plymouth campus in Devon. This full‑time, fixed‑term role (9 months) supports enrolment, welfare and student activities, helping deliver an exceptional international student experience.

You will work in a dynamic environment, collaborating with staff and students, planning events, managing paperwork and contributing to safeguarding and