Student Experience Administrative and Support Roles

Cyber Security Academy Southampton; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job description

The Student Experience Directorate (SED) within the University of Southampton is recruiting! Click here to find out more about the departments.

We are looking for motivated individuals to work in some of our operational, administrative and support roles that directly contribute to our students having the best possible experience whilst studying and living at the University of Southampton.

We are currently recruiting two part‑time vacancies

• Customer Services Supervisor based in the Health Sciences Library at Southampton General Hospital 13:45 – 20:15 Friday – Sunday.
• Admissions Coordinator based at Highfield Campus with some flexibility for hybrid working. 18 hours per week, Monday – Friday, working pattern negotiable upon offer.

There may be other part‑time roles arise in the Directorate which may be recruited to through this advert.

With a student body of over 24,000 students, a huge number of organisational staff are required to guide students through their academic journey. Our roles require strong customer service skills, as you may, for example, be the first point of contact for students who need information or support; or carrying out an administrative role which collaborates with other professional services or academic colleagues to ensure the smooth running of programmes and courses. One of the roles includes supervisory duties, ideal for those looking to apply and develop their leadership skills.

We are seeking enthusiastic, proactive individuals, who are brilliant team players, with excellent communication and IT skills. You don’t need to have worked at a University before, or even attended University yourself; so long as you bring the right attitude and passion to work, we look forward to hearing from you!

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership, a generous annual leave allowance with additional University closure days and public holidays, and excellent family leave arrangements (including maternity, paternity, adoption and parental leave).

If you would like an informal chat about the types of support roles that are available in the Student Experience Team, please contact [e-mail].

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students.

Shortlisted candidates will receive a short form to complete asking for further information on role and working pattern preferences. In‑person assessment days for successfully shortlisted candidates will be held between Thursday 27th November and Tuesday 2nd December 2025.

The salary range indicates the incremental progression in the role. The starting salary for a full‑time post (36 hours) is £27,319 and increments annually. Part‑time roles will be paid pro‑rata.

If a sufficient number of applications are received this vacancy may close earlier than the date specified at the top of this advert. Therefore, if interested in applying for this vacancy we recommend you submit your completed application form as soon as possible.

Further details

• Customer Supervisor Job Description
• Admissions Coordinator Job Description

We are committed to equality, diversity and inclusion and welcome applicants who support our mission of inclusivity.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on [phone] or [e-mail] quoting the job number.