Student Engagement Assistant

Barnet and Southgate College; Greater London; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Annual leave 31 days

Season ticket loan

Cycle to work

Employee support helpline

Eye tests for DSE

Flu vouchers

Gym facilities

Hair and beauty services

High street discounts

Job summary

Barnet and Southgate College is seeking a Student Engagement Assistant to provide a front line service for students from Admissions to the Learning Resource Centres, across multiple campuses. You will build rapport with students and use digital systems to support enrolment and resource location, with safeguarding and student welfare at the core.

The role requires a student-centred approach, a commitment to removing barriers to a positive student experience, and the ability to work flexibly

Qualifications

• Please read the full person spec and job description attached to this advert.
• Please read the full person spec and job description attached to this advert.

Responsibilities

• 1. To provide a helpful, professional and flexible service to internal or external customers of the department or the College.
• 2. To act in accordance with College values and positively represent Barnet and Southgate College in all aspects of your work.
• 3. To operate in accordance with the College’s policies and procedures.
• 4. To act in a safe manner which safeguards the health and safety of yourself and others.
• 5. To be aware of equality and diversity, the needs of customers and learners and demonstrate these principles in all aspects of your work.
• 6. To be familiar with and comply with the College’s safeguarding requirements which protect the welfare of children and vulnerable adults.
• 7. To participate in and take responsibility for your own learning and development
• 8. To provide cover or support for other members of your team and undertake any other duties required by your line manager appropriate to your position within the organisation. This includes attending other Barnet and Southgate College campuses if required.

Job description

Student Engagement Assistant

Application Deadline: 14 October 2026

Department: Student Services

Employment Type: Permanent - Part Time

Location: Cross-Campus

Compensation: £12,947 - £14,386 / year

Description

Successful applicants will provide an essential front line service for students from Admissions to the Learning Resource Centres (LRC’s). The ability to build a rapport with all students alongside a capacity to use a range of digital systems to either aid a successful enrolment or locate necessary resources in the LRC for a student is essential. Previous experience of aspects of this service is essential. Applicants must be able to demonstrate a student centred approach, aiming to remove barriers to ensure a comprehensive positive student experience.

Key Responsibilities

• 1. To provide a helpful, professional and flexible service to internal or external customers of the department or the College.
• 2. To act in accordance with College values and positively represent Barnet and Southgate College in all aspects of your work.
• 3. To operate in accordance with the College’s policies and procedures.
• 4. To act in a safe manner which safeguards the health and safety of yourself and others.
• 5. To be aware of equality and diversity, the needs of customers and learners and demonstrate these principles in all aspects of your work.
• 6. To be familiar with and comply with the College’s safeguarding requirements which protect the welfare of children and vulnerable adults.
• 7. To participate in and take responsibility for your own learning and development
• 8. To provide cover or support for other members of your team and undertake any other duties required by your line manager appropriate to your position within the organisation. This includes attending other Barnet and Southgate College campuses if required.

Skills, Knowledge and Expertise

Please read the full person spec and job description attached to this advert.

Please read the full person spec and job description attached to this advert.

Barnet and Southgate College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. In line with Keeping Children Safe in Education (KCSIE), online searches of publicly available information may be undertaken on shortlisted candidates as part of our safer recruitment process.

Benefits

Read our Employee Pledge here!

The College offers employees a generous holiday allowance of 31 days annual leave for our support staff plus bank holidays. Pro Rata'd for part time employees. We also offer an attractive package of optional benefits for employees to take advantage of - please see below a list of our current staff benefits available at the College.

• Annual Season Ticket Loans

  We offer permanent or contract staff with a minimum of a 12 month contract the option to purchase an annual season ticket loan without the big financial hit in one go! A season ticket loan will spread the cost over the course of a year by using the salary sacrifice scheme, this helps with your finances and is paid back monthly through your salary.

• Cycle to Work Scheme

  The scheme is an incentive for staff, offering tax free bikes through bike shops and is run by Cyclescheme Ltd. You can get a tax-free bike, which for most people means they save around 32% of the cost for a new bike!

• Employee Support Helpline

  The Employee Assistance Helpline can be contacted 24 hours a day, 7 days a week. They provide you and your family with counselling and advice, covering a variety of personal or workplace issues. It is free to use and all calls are confidential.

• Eye Tests for DSE Users

  The College will refund the cost of regular eye tests for staff that use Display Screen Equipment regularly as part of their duties.

• Flu vouchers

  We offer established staff a free flu vaccination voucher to take to a large range of local high street pharmacies.

• Gym Facilities

  Our Sports Centre at Southgate Campus is available for all staff with cardio, strength and conditioning equipment. The 2-floor gym is free for members of staff to use Monday to Friday within term time.

• Hair Salon Services and Beauty Treatments

  A range of competitively-priced hairdressing services are accessible at our Colindale Campus. Regularly providing special staff offers which is convenient during lunch hours or after work.

• High Street Discounts

  Discount for teachers is a shopping benefits website for staff which gives access to fantastic savings on leading retail brands, plus lots of great special offers! We also have staff discount available with local high street stores within walking distance of our three main campuses.