Student Community Officer

eTeach UK Limited; Carshalton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational organization in Carshalton is seeking a Student Community Officer. The role involves promoting good behaviour, engaging with students, and implementing support strategies for at-risk individuals. Ideal candidates will have experience working with young people and a strong understanding of behavior management. Benefits include generous annual leave and pension contributions.

Benefits

Generous annual leave

Additional pension scheme contributions

Subsidised sports facilities

Professional development and training

Salary sacrifice cycle to work scheme

Qualifications

• Experience in a school or College setting required.
• Understanding issues affecting student attendance.
• Ability to maintain personal boundaries with students.
• Knowledge of Behaviour Management Techniques.
• Experience with safeguarding policies essential.
• Familiarity with IT and student records management.
• Strong interpersonal and communication skills needed.

Responsibilities

• Promote good behaviour among students.
• Develop a positive ethos within the College community.
• Provide an engaging presence during College hours.
• Signpost enrichment opportunities for students.
• Implement support strategies for at-risk students.

Skills

Experience working with young people

Understanding of student behaviour issues

Ability to establish relationships

Knowledge of Behaviour Management Techniques

Experience with safeguarding policies

IT and data management skills

Strong communication skills

Job description

Overview

Carshalton College is seeking a Student Community Officer to support and further develop our students by promoting good behaviour, College community responsibilities and positive engagement. You’ll play a pivotal role in providing a positive ethos within the College community, encompassing enrichment and the wider holistic Student Services on offer. You’ll provide an engaging, welcoming onsite presence during the College day, signposting enrichment and promoting positive attitudes, inclusivity and behaviour and provide an early intervention support strategy for identified students ‘at risk.’

Responsibilities

• Promote good behaviour and College community responsibilities.
• Provide a positive ethos within the College community, including enrichment and holistic Student Services.
• Offer an engaging, welcoming onsite presence during the College day.
• Signpost enrichment opportunities and promote positive attitudes, inclusivity and appropriate behaviour.
• Develop and implement early intervention support strategies for students identified as “at risk.”

Qualifications and Experience

• Experience of working with young people in a school or College setting.
• Understanding of issues affecting a student’s ability to attend College and comply with College standards of behaviour as set out in Group Policy.
• Ability to establish positive and effective relationships with young people while maintaining appropriate personal boundaries.
• Knowledge and experience of Behaviour Management Techniques and behaviour interventions.
• Experience of safeguarding and child protection policies and procedures.
• Experience of IT and online administration systems with work with student records or similar data management systems.
• Strong interpersonal and communication skills, including advisory and persuasive abilities, with the ability to converse easily in English.

Contract and Application

Closing date for the return of completed applications is 12 November 2025.

Benefits

• Generous annual leave of 27 days plus up to 8 additional days over Christmas/New Year, plus 5 days Wellbeing leave.
• Additional pension scheme contributions (Teachers Pensions or Local Government Pension Scheme).
• Subsidised sports facilities and professional development and training.
• Salary sacrifice cycle to work scheme.

Due Diligence and Equality

As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About the Sponsor

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

Culture and Team

We are looking for hard-working and collaborative people who can join our team and help challenge our students to achieve and progress.