Student Attendance Officer

Allscreens Nationwide Ltd; Cambridge; On-site; GBP 22,000 - 28,000; Full time

Job summary

A role at Allscreens Nationwide Ltd in Cambridge area, focusing on improving student attendance, engagement and wellbeing across Further Education college provision. You will identify attendance concerns early, engage with learners and their families, and implement strategies to encourage positive attendance habits and learner success.

As a Student Attendance Officer, you will work with curriculum teams, pastoral staff and external agencies to promote excellent attendance, support retention and

Qualifications

• Experience in attendance, student services, education, or related roles.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.

Responsibilities

• Monitor and track student attendance across college provision.
• Follow up on absences and identify patterns of poor attendance.
• Build positive relationships with learners to encourage engagement.
• Support students to overcome barriers impacting attendance.
• Work closely with curriculum teams, tutors, and student support services.
• Maintain accurate attendance records and report information as required.
• Liaise with parents, carers and external agencies as appropriate.
• Support student retention and achievement through proactive interventions.
• Contribute to a positive, inclusive, and supportive learning environment.
• Promote a culture of high expectations and student success.

Skills

Communication skills

Interpersonal skills

Organisational skills

Rapport building

Proactive attitude

Education

Experience in attendance or student services

Job description

Make a Positive Impact on Student Success

Are you passionate about supporting students and helping them achieve their full potential? Do you enjoy building positive relationships, promoting engagement, and making a real difference in learners' educational journeys?

We're always keen to connect with dedicated and proactive Student Attendance Officers who are interested in opportunities within Further Education colleges across the Cambridge area.

This is a rewarding opportunity to play a key role in supporting student attendance, engagement, and wellbeing, helping learners overcome barriers to education and achieve their goals.

The Opportunity

As a Student Attendance Officer, you'll work closely with students, curriculum teams, pastoral staff, and external agencies to promote excellent attendance and support learner retention.

You'll be at the heart of student support, helping to identify attendance concerns early, engaging with learners and their families, and implementing strategies that encourage positive attendance habits and student success.

What You'll Be Doing

• Monitoring and tracking student attendance across college provision
• Following up on absences and identifying patterns of poor attendance
• Building positive relationships with learners to encourage engagement and participation
• Supporting students to overcome barriers that may impact attendance
• Working closely with curriculum teams, tutors, and student support services
• Maintaining accurate attendance records and reporting information where required
• Liaising with parents, carers, and external agencies when appropriate
• Supporting student retention and achievement through proactive interventions
• Contributing to a positive, inclusive, and supportive learning environment
• Promoting a culture of high expectations and student success

What We're Looking For

• Previous experience in attendance, student services, pastoral support, administration, education, or a related role
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to build rapport with learners from a range of backgrounds
• A proactive and solution-focused approach
• Confidence managing sensitive conversations and maintaining professional boundaries
• Experience working within education, Further Education, schools, colleges, or student support environments is desirable

Why Consider a Student Attendance Officer Role?

• Opportunity to make a genuine difference to students' educational outcomes
• Varied and rewarding role with daily interaction with learners
• Supportive and collaborative college environments
• Opportunity to develop skills within student services, pastoral support, and learner engagement
• Play a key role in improving attendance, retention, and achievement
• Be part of a team committed to helping learners succeed

If you're passionate about supporting students and promoting positive educational outcomes, we'd love to hear from you.

Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.