Student Ambassador

University of Roehampton; Greater London; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Flexible hours per week

Personalised training

Diverse staff and student community

Job summary

University of Roehampton seeks Student Ambassadors to welcome guests at events and represent the University both on and off campus. You will be the face and voice for prospective students and parents, helping them form a positive impression of Roehampton during a variety of recruitment events.

The role offers flexible hours, personalised training, and the opportunity to work within a diverse staff and student community.

Qualifications

• Must be a current University of Roehampton student.
• Excellent verbal and written communication.
• Ability to work with a diverse audience and stakeholders.
• Punctual and professional at all times.
• Willing to work irregular shifts including evenings and weekends.

Responsibilities

• Give campus tours and attend recruitment events.
• Represent the University at fairs and open days.
• Assist with enrolment, welcome and registration events.
• Create and share social media content as needed.
• Support webinars and school talks.
• Attend mandatory induction and training sessions.
• Maintain clear, professional communication with colleagues and guests.
• Work flexibly across shifts and locations as required.

Skills

Interpersonal skills

Customer service

Time management

Teamwork

Communication skills

Education

Current Roehampton student

Job description

Department: UK Recruitment Team

Contract Duration: Hours will be offered during the 2026/27 academic year.

Hours: There are no regular hours of work. Hours will be variable and are not guaranteed. Student Ambassadors decide which shifts to apply for and the HR Team allocates them in accordance with operational needs. Work opportunities will vary throughout the week and weekends including evenings and Saturdays with the occasional Sunday.

The closing date for completed applications is: Sunday 4th October 2026

Successful applicants will be invited to an assessment centre and interview on one of the following dates: 21st and 22nd October 2026

Applications are open only to current University students enrolled on a current programme of study in the 26/27 academic year. If you are a student and due to graduate before January 2027 you are not eligible for this recruitment round.

The candidates should be available to start immediately.

To ensure your application form does not corrupt, please do not include any umlauts, accents or other diacritical marks within your application form.

Job title

Student Ambassador

Service: UK Recruitment, Commercial

Reporting to: Designated member of UK Recruitment team or other shift supervisor

Key Benefits

• Flexible hours per week. Select hours and shifts that work around your needs
• Personalised training is provided
• Be part of a diverse, inclusive and multi-cultural staff and student community

Main purpose of the job

Student Ambassadors play a vital role in aiding the UK and International Recruitment Department in a variety of recruitment events on and off campus. You are the face and voice of the University. You are responsible for ensuring each guest, prospective student, etc. receives a friendly, warm and welcoming impression of the University no matter what kind of event or shift you are working. Being a Student Ambassador gives you the opportunity to share your positive experiences of Roehampton to important stakeholders including prospective students and parents. All Student Ambassadors are expected to be friendly and professional at all times.

Main duties and responsibilities

• Campus Tours and Visits
• Recruitment Fairs through UCAS, UK University Search, What University, etc.
• Taster and Open Events
• Assisting with Graduation
• International Summer schools /arrivals
• University Enrolment, welcome and registration events
• Social Media Content CreationHE Fairs at schools and colleges
• School talks and presentations
• Supporting with webinars
• Widening Participation events with IntoUniversity, AimHigher, etc.
• Assisting Primary Education, Nursing and Dance interview days
• Q&A sessions
• Sign posting
• Honour any shift volunteered for and subsequently assigned to them.
• Be punctual in the attendance of their duties, ensuring they turn up to the event with plenty of time.
• Undertake the requirements of the work engagement assigned as detailed in the pre engagement brief and in line with the training provided.
• Act in a professional manner at all times when carrying out their duties.
• Maintain clear and professional communications with fellow Student Ambassadors, the UK Recruitment team and customers of the events worked by the Student Ambassador.
• Attend all mandatory induction and training sessions
• Act in accordance with relevant University policy including but not limited to IT related policy, Health and Safety related policy and relevant HR policies and procedures.

Person Specification

• Education and Qualifications Essential
• A current University of Roehampton student (undergraduate or post graduate)
• Knowledge and skills Essential
• Excellent inter-personal skills, great customer service skills
• Time management skills
• An ability to work collaboratively and proactively with colleagues within the Department and from different areas of the University
• An ability to 'think on your feet' and react to situations as they arise
• Work experience Essential • No essential experience required
• Desirable • Experience in a customer service based setting
• Communication skills Essential
• The role will require excellent verbal and written communication skills
• Other requirements Essential
• Punctuality regarding shift attendance
• Being available to work during key University activities including Open Days, Offer Holder Days, Enrolment, Graduation and Clearing (exact dates will be provided upon appointment/being known)

Additional Information

• There are no regular hours of work. Hours will be variable and are not guaranteed. Student Ambassadors decide which shifts to apply for and the HR Team allocates them in accordance with operational needs. Work opportunities will vary throughout the week and weekends including evenings and Saturdays with the occasional Sunday. Any work will be agreed in advance via When I Work (our scheduling and timesheet management platform) and once agreed must be honoured by the Student Ambassador.
• The hourly rate of pay is inclusive of accrued holiday pay
• This role is subject to the terms and conditions as detailed in the University's temporary worker agreement.
• This appointment may require a DBS check depending on the specific shifts being undertaken
• The University of Roehampton is committed to Equality, Diversity and Inclusion
• Set in a beautiful 54 acre parkland campus, the University has an attractive range of benefits and you can find out more about them here.

Last reviewed date: September 2026