Student Administration Assistant (Results Documentation)

Royal Holloway, University of London; Egham; Hybrid; GBP 27,000; Part time

Job summary

A leading UK university is seeking a part-time Student Administration Assistant in Egham. You will be responsible for processing results documentation and supporting the delivery of exams. Ideal candidates should have experience in office administration and be organised and accurate in their work. This role offers the potential for hybrid working arrangements.

Qualifications

• Experience of office administration, including data entry and/or processing.
• Organised and able to work with accuracy and speed.
• Familiarity with the HE student lifecycle.
• Experience with Student Records Systems, CRM systems, client databases or similar.

Responsibilities

• Routine processing of results documentation, including transcripts and proof of award.
• Support the delivery of in‑person exams.
• Manage central processing, publication and documentation of results.
• Assist with centralised mitigation processes.

Skills

Office administration

Data entry

Organized

Accuracy and speed

Familiarity with HE student lifecycle

Experience with Student Records Systems

Job description

Student Administration Assistant (Results Documentation)

Location: Egham

Salary: £26,805 per annum pro rata - including London Allowance (possible higher point for exceptional skills)

Post Type: Part Time

Hours per Week: 21

Weeks per Year: 52

Closing Date: 23.59 hours GMT on Monday 08 December 2025

Reference: 1125-295

Permanent, Part‑time (21 hours per week / 0.6 FTE).

Applications are invited for the post of Student Administration Assistant (Results Documentation) in Student Administration. Student Administration is responsible for delivering the core administrative functions involved in the student lifecycle, from enrolment to results. The department is focused on delivering an excellent student experience by developing and delivering effective and efficient processes to support students through their journey at the University.

The Assessment and Results team delivers the University’s in‑person exams and supports academic administration teams in delivering online assessment. The team manages the central processing, publication and documentation of results (marks, progression and awards) and also provides the administration of centralised mitigation processes.

The role of the Student Administration Assistant (Results Documentation) is based in the Assessment & Results Team and is responsible for the routine processing of result documentations (transcripts, proof of award, etc). All members of the Assessment & Results Team also provide operational support for the delivery of in‑person exams (currently held in January, May and August).

Responsibilities

• Routine processing of results documentation, including transcripts and proof of award
• Support the delivery of in‑person exams
• Manage central processing, publication and documentation of results
• Assist with centralised mitigation processes

Qualifications

• Experience of office administration, including data entry and/or processing
• Organised and able to work with accuracy and speed
• Familiarity with the HE student lifecycle
• Experience with Student Records Systems, CRM systems, client databases or similar

For an informal discussion about the post, please contact Ildi Bartalosova at [e-mail].

For queries on the application process, the Human Resources Department can be contacted by email at [e-mail].

Apply Online: The university has adopted hybrid working for some roles; some remote working may be possible for this role.

Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI can be found on our Equality and Diversity Intranet page.