Student Accommodation Front Desk & Community Host

Office Angels; Exeter; On-site; GBP 27,000; Full time

Job summary

A leading staffing agency is seeking a Student Accommodation Administrator in Exeter. This role involves front office support, managing student interactions, and ensuring exceptional service. Ideal candidates have experience in customer-focused roles, outstanding communication skills, and a friendly demeanor. The position is full-time, Monday to Friday, with occasional Saturdays, offering a salary of £26,200 per annum along with attractive benefits including 25 days holiday and pension scheme.

Benefits

25 days holiday plus bank holidays

Paid overtime

Generous pension scheme

Life assurance cover

Employee assistance scheme

Qualifications

• Previous experience within a highly customer focused role.
• Experience in accommodation, hotels/hospitality or retail preferred but not essential.
• Smartly presented.

Responsibilities

• Providing front of office support to residents and visitors.
• Updating the booking and customer relationship management system.
• Supporting customer show rounds for maximum occupancy.
• Responding quickly to customer enquiries and complaints.
• Creating monthly events for students and coordinating open days.
• Managing incoming post and deliveries efficiently.

Skills

Outstanding customer service skills

Strong verbal communication

Strong written communication

Confident and professional persona

Ability to think on your feet

Good IT skills, Microsoft Office

Job description

A leading staffing agency is seeking a Student Accommodation Administrator in Exeter. This role involves front office support, managing student interactions, and ensuring exceptional service. Ideal candidates have experience in customer-focused roles, outstanding communication skills, and a friendly demeanor. The position is full-time, Monday to Friday, with occasional Saturdays, offering a salary of £26,200 per annum along with attractive benefits including 25 days holiday and pension scheme.