Strutt & Parker - Saturday Assistant

Strutt & Parker LLP; Chichester; On-site; GBP 20,000 - 25,000; Part time

Job summary

Strutt & Parker LLP is seeking a dedicated client representative for their Chichester office, primarily working on Saturdays from 9.00am to 4.00pm. This role involves client interaction, administrative duties, and maintaining office standards.

The ideal candidate will have excellent communication skills and experience in customer service, although not essential. Strutt & Parker LLP is committed to fostering a diverse and inclusive workplace.

Qualifications

• Experience in a customer-facing role preferred.
• Professional approach and trustworthy demeanor.
• Ability to establish effective working relationships.

Responsibilities

• Answer phone calls and interact with clients.
• Keep office systems and displays up to date.
• Maintain client files and the residential database.
• Book viewings and provide feedback to landlords.

Skills

Excellent communication skills

Organisational skills

Customer service experience

Ability to maintain relationships

Job description

As a member of the Chichester Residential office you will play an integral part in representing the firm’s brand and act as a first point of contact for our clients, alongside this there will be some administrative duties required in order to support our team.

The role is required predominantly on Saturdays only with the potential for additional hours on an ad hoc basis. The hours are 9.00am to 4.00pm

Responsibilities

• Answering the phone, speaking with clients who visit the branch
• Keeping window cards/brochure displays/office systems up-to-date
• Maintaining client files and the Residential client database
• Booking viewings and market appraisals
• Accompanying viewings as required
• Providing viewing feedback to landlords
• Any other ad hoc duties required

Qualifications

• Similar experience is not essential but would be preferred
• Experience in a customer facing role in an environment offering excellent levels of service to high end clientele.
• Professional approach and trustworthy
• Excellent communication skills both over the telephone and in person
• Ability to establish and maintain effective working relationships with colleagues and clients
• Good organisational and co-ordination skills

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

Stutt & Parker and the wider BNP Paribas is passionate about building inclusive culture where everybody feels they belong and can thrive.

We celebrate diversity and support all our people to reach their potential, find fulfilment at work and use all their diverse ideas and skillsets to deliver for our clients now, and every day.

We are building an inclusive culture so that we offer a supportive workplace that drives innovation, creativity and results.