Street Outreach Coordinator

St Mungo's; Oxford; On-site; GBP 37,000 - 42,000; Full time

Job summary

A charity organization in Oxford is seeking an Outreach Coordinator to lead the Oxford Street Outreach team. The role involves overseeing staff, managing client caseloads, and liaising with stakeholders to support individuals in overcoming homelessness. Ideal candidates will have excellent communication skills, the ability to motivate both clients and staff, and a passion for helping others rebuild their lives. The position offers a competitive salary and opportunities for professional development.

Benefits

28 days annual leave

Flexible working options

Family-friendly leave policies

Pension scheme with employer contribution

Employee assistance programs

Qualifications

• Experience communicating and negotiating with various stakeholders.
• Ability to manage complex behaviors and motivate staff and clients.
• Inspirational and committed to support people in rebuilding their lives.

Responsibilities

• Oversee a small caseload of clients.
• Build and maintain relationships with stakeholders.
• Support the Outreach Manager with reporting information.

Skills

Communication skills

Stakeholder management

Behavior management

Motivation skills

Job description

Are you looking for an opportunity where your skills can make a difference in helping to end homelessness and rebuild lives in Oxford

We have an exciting opportunity for a new Outreach Coordinator to join the Oxford SPOT team. Our belief is that rough sleeping is an intrinsically harmful and dangerous activity both for the individual and for the wider community. Therefore we take a proactive and assertive approach to supporting people away from this activity. Our aim is to support people to recover from the effects of rough sleeping and move away from a street lifestyle permanently.

In the Coordinator role you will support the Outreach Manager and oversee the day to day delivery and progress of the Oxford Street Outreach team. You will :

• Oversee a small caseload of clients while supervising the case management of Outreach Workers and other staff.
• Build and maintain productive relationships with internal and external stakeholders including the Local Authority other homeless services and housing providers.
• Have the opportunity to support the Outreach Manager in collating information for reporting to demonstrate the themes and issues the team face.

Your normal working hours will be (Mon-Fri). However flexibility is essential to covershifts that may include early mornings nights and weekends to ensure we cansupport our clients when they need us the most.

About you

This exciting role will suit someone with experience of communicating liaising and negotiating with internal and external stakeholders we encourage you to apply if you have below skills and abilities :

• The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
• Excellent communication skills and the ability to work with others whilst managing your own time.
• Above all we are looking for inspirational committed individuals who have a genuine desire to support people to rebuild their lives.

St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under‐represented groups.

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When you are ready to apply click the Apply Now Button to start your online application form.

Closing date : 10am on 28 November 2025

Interviews and assessments on week commencing 8 December 2025

Find out more here about how our street outreach serviceswork

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under‑represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritised we are happier healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience :

• A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti‑Racist networks.
• Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
• A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
• Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
• In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equality Diversity & Inclusion page .

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.

These include :

• Agile working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 28 days annual leave rising to 31 after five years service.
• Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
• Financial wellbeing platform offering loans advances and saving options.
• Auto‑enrolment to pension scheme after six months service with an employer contribution of 6%.
• Employee Assistance Programme and access to SmartHealth app 24 / 7 GP appointments health checks and nutrition advice.
• Cycle to Work scheme and interest free season ticket loans.
• Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out more Click here to visit our Work For Us page.

At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.

These include :

• Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
• Steps into Management programme to support colleague progression.
• Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents

Required Experience :

IC

Key Skills

Corporate Risk Management, Electronics, Infection Control, Bakery, ELV, Accident Investigation

Employment Type : Unclear

Experience : years

Vacancy : 1

Monthly Salary Salary : 37563 - 41062