Strategy Director – The O2

Compass Group; Greater London; On-site; GBP 90,000; Full time

Job summary

A leading hospitality organization in the UK is seeking a Director of Strategy to drive the strategic direction for The O2's Premium and Retail operations. This role requires strong leadership and a proven track record in commercial growth, with the opportunity to shape long-term success in a high-profile venue. The ideal candidate will have exceptional strategic thinking and communication skills, along with a passion for delivering unforgettable experiences.

Benefits

Competitive salary of up to £90,000 per annum

Flexible working

Professional development opportunities

Access to healthcare and wellbeing support

Qualifications

• Proven experience in a strategic leadership role, ideally within events, hospitality, retail, or venue operations.
• Proven track record in commercial growth, operational transformation, and stakeholder engagement.
• Excellent communication and influencing skills at board level.

Responsibilities

• Lead the strategy for Premium, Retail, and Conference & Event operations.
• Identify new revenue streams, partnerships, and innovation opportunities.
• Collaborate with commercial, operations, and marketing teams.

Skills

Strategic thinking

Analytical skills

Commercial acumen

Communication skills

Leadership

Job description

Director of Strategy - The O2

Find your space to thrive at Levy.

We're the vibrant and exciting sector of Compass Group, trusted by some of the world's most iconic venues to deliver unforgettable experiences. From fuelling the roar of fans to creating once in a lifetime VIP moments, we bring spaces to life with legendary food, drink, and hospitality.

Now, we're looking for a visionary Director of Strategy to lead the strategic direction for The O2's thriving Premium and Retail operations. This is a high-profile role at one of the world's most iconic entertainment venues, shaping long term growth, enhancing customer experience, and driving commercial success.This role reports into the Venue Director and will work closely with the General Manager.

The role in a nutshell.

• Lead the strategy for Premium, Retail, and Conference & Event operations, aligned with Levy and AEG's objectives.
• Identify new revenue streams, partnerships, and innovation opportunities.
• Collaborate with commercial, operations, and marketing teams to optimise venue utilisation and retail performance.
• Drive operational excellence through process improvements, technology adoption, and data driven KPIs.
• Design and execute growth strategies to expand The O2's market share.
• Build strong stakeholder relationships and act as a trusted advisor to the Executive Leadership Team.
• Inspire and develop a high performing team, fostering a culture of collaboration and innovation.

What does great look like?

• Proven experience in a strategic leadership role, ideally within events, hospitality, retail, or venue operations, however not essential.
• Proven track record in commercial growth, operational transformation, and stakeholder engagement.
• Strong strategic thinking, analytical skills, and commercial acumen.
• Excellent communication and influencing skills at board level.
• Passion for innovation, sustainability, and delivering legendary experiences.

Why Levy?

At Levy, people and planet are at the heart of everything we do. We're committed to 72% reduction in emissions by 2027, pay the Real Living Wage, and champion diversity and inclusion. You'll join a team that values creativity, collaboration, and continuous improvement, where no two days are the same.

What's in it for you?

• Competitive salary of up to £90,000 per annum, plus bonus
• Enhanced holiday entitlement and flexible working
• Professional development opportunities
• Access to healthcare, wellbeing support, and exclusive discounts

Ready to lead strategy at one of the world's most iconic venues? Apply now and find your space to thrive at Levy.