Strategist, Community Support Strategy & Growth

VINTED; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading e-commerce platform in London is looking for a Strategist in Community Support. This role involves collaborating with cross-functional teams to enhance operational efficiency and improve support quality. The ideal candidate should have a background in Business or Economics and experience in a fast-paced environment. The role provides a monthly salary of €2542-€3442, along with various perks including a hybrid work model and learning budget.

Benefits

Share options programme

25 working days of holiday

Newest MacBook models

Free access to the office gym

Digital mental health support

Home office support with budget

Private health insurance

On-site canteen

Frequent team-building events

Personal monthly shopping budget

Workation opportunities

Dog-friendly office

Qualifications

• 3+ years experience in a high performance environment like management consulting or e-commerce.
• Comfortable in an ambiguous, ever-changing environment.
• Proven track record with quantitative data analyses.

Responsibilities

• Create strategic business cases aimed at enhancing efficiency.
• Assist with strategic financial modeling for forecasting.
• Track strategy execution with OKRs and KPIs.

Skills

Analytical skills

Problem-solving skills

Communication skills

Project management

Strategic thinking

Education

BSc/MSc in Business, Economics, Statistics, Finance

Tools

SQL

Excel

Google Slides

Job description

A leading e-commerce platform in London is looking for a Strategist in Community Support. This role involves collaborating with cross-functional teams to enhance operational efficiency and improve support quality. The ideal candidate should have a background in Business or Economics and experience in a fast-paced environment. The role provides a monthly salary of €2542-€3442, along with various perks including a hybrid work model and learning budget.