Strategic Workforce Planning and Workforce Management Director

Capgemini Invent; Greater London; Hybrid; GBP 120,000 - 180,000; Full time

Job summary

Capgemini Invent in London, Manchester, Newcastle or Glasgow is seeking a Strategic Workforce Planning and Workforce Management Director to lead major client engagements. You will connect business strategy with workforce demand, supply, skills, location and productivity, delivering end-to-end SWP and WFM programmes.

You’ll engage senior clients to shape, sell and deliver initiatives, build capability, and drive growth across energy, public sector, and other sectors.

Qualifications

• Significant consulting or industry experience in workforce transformation.
• Proven track record selling, leading and delivering SWP/WFM programmes.
• Strong commercial acumen and senior stakeholder management.

Responsibilities

• Generate c.£2m annual consulting sales in SWP, WFM and related services through senior client relationships.
• Lead development, conversion and delivery of complex SWP/WFM programmes including strategy, demand/supply modelling and productivity roadmaps.
• Advise senior clients on workforce decisions integrating planning with operating models and location strategies.
• Provide executive leadership across engagements, delivering board-ready recommendations and measurable outcomes.
• Build and develop high-performing consulting teams and contribute to practice growth with thought leadership.
• Business Development – shape account strategies, drive growth, lead pursuits and convert SWP/WFM opportunities.
• Client Delivery – lead complex transformation programmes from diagnosis through implementation with governance.
• AI Enablement – showcase Capgemini's AI upskilling journey and AI-enabled workforce transformation capabilities.
• Internal Contribution – develop offers, methodologies, assets and recruitment activity.
• Learning & Networking – collaborate across Capgemini Invent and global teams.

Skills

Strategic Workforce Planning

Workforce Management

Workforce Analytics

Skills-based organisations

Leadership & Stakeholder Management

Job description

Capgemini Invent: Why join us?

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our clients’ challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

You will be joining our rapidly growing Workforce Transformation team within Capgemini Invent, where our purpose is to deliver value to our clients through augmenting people, technology and new ways of working that generate growth and profitability whilst creating better workforce outcomes.

Strategic Workforce Planning and Workforce Management are increasingly critical to our clients as they respond to AI, automation, skills scarcity, new operating models, cost pressure and the need to deliver major programmes at pace.

This is an exciting opportunity to take a senior leadership role in scaling our Strategic Workforce Planning (SWP) and Workforce Management (WFM) capability, building on strong market demand and a significant pipeline across energy and utilities, public sector, defence, consumer products and other complex, asset- and workforce-intensive sectors.

YOUR ROLE:

In a world of digital transformation, AI-enabled operating models and scarce critical skills, organisations need to understand the workforce they have today, the capabilities they will need tomorrow, and the interventions required to close the gap. As a Strategic Workforce Planning and Workforce Management Director, you will lead major client engagements that connect business strategy, workforce demand, workforce supply, skills, location, cost, capacity and productivity into practical plans that clients can implement and sustain.

You will engage with senior clients to shape, sell and deliver end-to-end SWP and WFM programmes. This will include establishing SWP capability, designing workforce planning operating models, building scenario-based workforce plans, improving operational workforce management, sharpening critical skills strategies, and enabling clients to make better decisions on whether to buy, build, borrow, bind, bot, bounce or balance capability.

You will also play a key role in helping Capgemini Invent convert and deliver a growing pipeline of SWP / WFM opportunities, including major programmes where senior leadership, client credibility, delivery control and market eminence are essential.

In this role you will:

• Generate c.£2m annual consulting sales in Strategic Workforce Planning (SWP), Workforce Management (WFM) and Workforce Transformation services through senior client relationships and market credibility.
• Lead the development, conversion and delivery of complex SWP and WFM programmes, including workforce strategy, demand and supply modelling, skills planning, productivity improvement and transformation roadmaps.
• Advise senior clients on critical workforce decisions, integrating workforce planning with operating models, organisation design, AI, automation, talent and location strategies.
• Provide executive leadership across client engagements, creating board-ready recommendations, managing delivery quality and driving measurable business outcomes.
• Build and develop high-performing consulting teams, whilst contributing to practice growth through thought leadership, propositions and market eminence.

As part of your role, you will contribute to the business and your own personal growth through:

• Business Development – shaping account strategies, driving growth, leading pursuit activity and converting SWP/WFM opportunities.
• Client Delivery – leading complex transformation programmes from diagnosis through implementation, ensuring quality, governance and impact.
• AI Enablement – leveraging and showcasing Capgemini's AI upskilling journey and AI-enabled workforce transformation capabilities.
• Internal Contribution – developing offers, methodologies, assets, credentials, recruitment activity and practice capability.
• Learning & Networking – building expertise and collaborating across Capgemini, Data & AI, Technology, Frog and global Workforce & Organisation teams.

YOUR PROFILE:

As a Strategic Workforce Planning and Workforce Management Director, you will bring significant consulting or industry experience, with a proven track record of selling, leading and delivering workforce transformation programmes. You will combine strategic workforce expertise with strong commercial acumen, senior stakeholder management and consulting leadership capabilities.

You will have proven experience in several of the following capability areas:

• Strategic Workforce Planning, including demand and supply modelling, scenario planning, critical skills identification and workforce interventions.
• Workforce Management, operational planning, capacity management, productivity improvement and resource optimisation.
• Workforce Analytics, workforce planning technologies, people analytics and HRIS/HCM platforms.
• Skills-based organisations, talent strategies, future skills, AI-enabled workforce transformation and organisational design.
• Leading complex transformation programmes, managing senior stakeholders and delivering business outcomes in ambiguous environments.

You will bring:

• A strong track record of business development, client relationship management and delivering consulting sales targets of c.£2-3m annually.
• Credibility with C-suite, HR, Finance, Operations, Technology and Transformation leaders, translating workforce insights into business decisions.
• Experience building, leading and developing consulting teams, including coaching, recruitment and capability development.
• Strong commercial and delivery management skills, including profitability, delivery quality and growth opportunities.
• Excellent communication, collaboration and stakeholder management skills, with an entrepreneurial approach to building capability and driving growth.

What You’ll Love About Working Here:

This is an exciting opportunity to help grow a high-performing Workforce Transformation practice with a strong and expanding portfolio across Strategic Workforce Planning (SWP), Workforce Management (WFM), AI-enabled transformation, skills and operating model change.

At Capgemini Invent, ambition and initiative are encouraged, with extensive opportunities to shape your career and make a meaningful impact.

In summary, we believe it's a great place to work:

• Show how single minds make better teams – collaborate with talented, diverse experts to solve complex challenges.
• Build momentum in your career – shape your career through continuous development and growth opportunities.
• Stay true to who you are – bring your individuality and play to your strengths.
• Aim for nothing less than leading edge – deliver innovative workforce and digital transformation solutions that create real impact.
• Give your curiosity freedom and focus – thrive in a culture that values innovation, entrepreneurship and continuous learning.

At Capgemini Invent, we help clients transform their businesses by combining strategy, technology, data, AI and design expertise to deliver sustainable change and future-ready organisations.

Need to Know

At Capgemini we don’t just believe in inclusion; we actively go out to make it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring your whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements a day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component in achieving our organisational ambitions. To help support wellbeing we have trained Mental Health Champions across each of our business areas and invest in wellbeing support for our people.

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who declare they have a disability and meet the minimum essential criteria for the role. Please opt in during the application process.

Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent on grade, company and personal performance.

CSR

We’re focused on using technology to have a positive social impact. We are working to reduce our own carbon footprint and improve everyone’s access to a digital world. When you join Capgemini, you’ll join a team that does the right thing.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With a strong heritage and a responsible, diverse global workforce, Capgemini delivers end-to-end services and solutions with deep industry expertise and a strong partner ecosystem, leveraging capabilities across strategy, technology, design, engineering and business operations.

Make it real. | www.capgemini.com