Strategic Workforce & Capacity Analyst (Hybrid)

Ubisoft Entertainment; Newcastle upon Tyne; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading gaming company in Newcastle upon Tyne is seeking a Workforce Management Analyst to develop and maintain forecasts and staffing plans. The role involves analyzing service performance data, collaborating with different teams, and using tools like Power BI to enhance operational excellence. Ideal candidates will have workforce management experience and mathematical skills. This position offers a hybrid work model and competitive benefits.

Benefits

Personal performance bonus

Private Health Insurance

Life Assurance

Long Term Disability Insurance

Pension

Significant discount on video games

Access to Ubisoft's back catalogue

25 days of holiday

Qualifications

• Minimum two years of workforce management experience or one year of trend analysis experience.
• Ability to develop accurate workload forecasts and capacity plans.
• Skilled in data analysis and reporting.

Responsibilities

• Develop workload and capacity forecasts for service delivery.
• Monitor trends and perform variance analysis to improve forecasting accuracy.
• Collaborate with teams to ensure adequate staffing aligned to service demand.

Skills

Mathematical skills

Trend analysis

Reasoning ability

Tools

Power BI

Job description

A leading gaming company in Newcastle upon Tyne is seeking a Workforce Management Analyst to develop and maintain forecasts and staffing plans. The role involves analyzing service performance data, collaborating with different teams, and using tools like Power BI to enhance operational excellence. Ideal candidates will have workforce management experience and mathematical skills. This position offers a hybrid work model and competitive benefits.