Strategic Technology Partner Manager

Primark; Reading; On-site; GBP 70,000 - 100,000; Full time

Job summary

Primark's Technology Supplier Management team is seeking a seasoned professional to shape strategic partnerships with leading technology providers. You will drive supplier performance, align with business objectives, and influence senior stakeholders across Technology, Procurement, Finance, and Legal teams.

You’ll lead negotiations, governance, and value creation initiatives, ensuring sustainability and compliance while delivering measurable improvements for both colleagues and customers.

Qualifications

• 5+ years in technology supplier management.
• Experience handling strategic technology vendors and outsourced providers.
• Strong negotiation and governance experience.
• Ability to influence senior stakeholders.

Responsibilities

• Develop and execute supplier strategies aligned with business goals.
• Build and strengthen relationships with technology vendors and partners.
• Lead supplier governance activities including QBRs, reviews, and scorecards.
• Monitor performance against KPIs, SLAs, and contracts.
• Identify opportunities for innovation and improved customer experiences through partnerships.
• Support contract negotiations, renewals, risk management, and capacity planning.
• Champion sustainability and compliance with security, regulatory, and ethical standards.

Skills

Supplier management

Contract negotiations

Stakeholder engagement

Vendor governance

Strategic thinking

Education

Degree qualification or equivalent experience

Tools

KPI dashboards

Contract management systems

Job description

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

Join Primark's Technology Supplier Management team and play a key role in shaping strategic partnerships with some of the world's leading technology providers. You'll drive supplier performance, innovation, and value creation while ensuring alignment with business objectives. Working across Technology, Procurement, Finance, and Legal teams, you'll influence senior stakeholders and supplier executives alike. This is a high-impact role focused on building long-term partnerships that enhance both colleague and customer experiences. If you're passionate about commercial management, supplier strategy, and technology transformation, we'd love to hear from you.

What You'll Do

• Develop and execute supplier strategies that support business goals, innovation, resilience, and long-term value creation.
• Build, manage, and strengthen strategic relationships with technology vendors, service providers, and key partners.
• Lead supplier governance activities including QBRs, performance reviews, scorecards, and executive stakeholder engagement.
• Monitor supplier performance against KPIs, SLAs, and contractual commitments, driving continuous improvement initiatives.
• Identify opportunities for innovation, co-creation, and enhanced customer and colleague experiences through strategic partnerships.
• Support commercial activities including contract negotiations, renewals, risk management, and supplier capacity planning.
• Champion sustainability, supplier diversity, CSR initiatives, and compliance with security, regulatory, and ethical standards.

What You'll Bring

• 5+ years' experience within a complex technology environment, ideally with supplier or vendor management responsibility.
• Proven experience managing strategic technology suppliers and outsourced service providers.
• Strong commercial acumen with experience in contract negotiations, governance, and performance management.
• Ability to build trusted relationships and influence stakeholders at all levels, including senior leadership.
• Excellent communication, presentation, and stakeholder management skills.
• Strong analytical and problem-solving capabilities with a continuous improvement mindset.
• Degree qualification or equivalent experience, with a passion for delivering value through technology partnerships.

About Primark

Primark was founded on a mission that everyone deserves to look and feel good – without paying more. We stand for great value without compromise, offering affordable fashion and everyday essentials that are made to last. Founded in Ireland in 1969, Primark is now an international fashion retailer with more than 470 stores across 18 countries in Europe, the US and the Middle East, employing more than 80,000 colleagues. Millions of shopper’s trust Primark every week for everything from everyday essentials like t-shirts and socks, to the latest fashion trends – all at unbeatable prices.

Primark is built on a belief and passion for physical stores – helping to bring high streets and retail centres to life and creating joyful, social experiences. The company is focused on driving positive change by giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes