Strategic Speech & Audio Project Lead

Appen Limited; United Kingdom; On-site; GBP 55,000 - 75,000; Full time

Job summary

Appen Limited in the United Kingdom is seeking a Strategic Project Lead - Speech & Audio to join our Operations team and drive frontier AI data programs. You will own end-to-end delivery, translate client requirements into workflows, and define quality standards for transcription, diarization, and linguistic consistency.

You will manage client communications, support workshops, and guide cross-functional teams while mentoring Operations Specialists as AI evolves.

Qualifications

• 1–2+ years in AI data operations or delivery.
• Hands-on familiarity with speech/audio/language workflows.
• Ability to translate client requirements into clear guidelines, workflows, and quality standards.

Responsibilities

• Own end-to-end delivery across project scope, timelines, budgets, staffing, and risks.
• Manage client communication, status updates, workshops, and escalations.
• Translate client requirements into annotation guidelines, workflows, tooling, and quality standards.
• Define and monitor quality metrics, including transcription accuracy, WER, diarization, and linguistic consistency.
• Troubleshoot quality issues and resolve ambiguous requirements with clients.
• Provide domain expertise across speech and audio workflows, advising on feasibility, evaluation methods, and tooling.

Skills

AI data operations

Project coordination

Stakeholder management

Client communication

Quality assurance

Job description

Appen Limited in the United Kingdom is seeking a Strategic Project Lead - Speech & Audio to join our Operations team and drive frontier AI data programs. You will own end-to-end delivery, translate client requirements into workflows, and define quality standards for transcription, diarization, and linguistic consistency.

You will manage client communications, support workshops, and guide cross-functional teams while mentoring Operations Specialists as AI evolves.