Strategic Services AE & Engagement Manager (Emerging)

Menlo Ventures; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm is seeking a Services Account Executive/Engagement Manager to drive customer success by enhancing product adoption. The role involves shaping a services strategy, collaborating with sales teams, and managing customer relationships to ensure effective service delivery. Candidates should have experience in Professional Services, strong customer-facing skills, and a background in data and AI solutions. This position offers opportunities to lead service sales initiatives, ensuring that client needs are met comprehensively.

Benefits

Comprehensive benefits

Diversity and inclusion commitment

Qualifications

• Experience in Professional Services organizations with strong commercial acumen.
• Extensive customer-facing experience requiring influencing and execution skills.
• Data and AI domain experience to realize business value through implementations.

Responsibilities

• Drive customer success by selling tailored service offerings.
• Shape services strategy to ensure effective product adoption.
• Create and manage new Services opportunities with sales teams.

Skills

Customer-facing skills

Commercial acumen

Negotiation

Data and AI experience

Job description

A leading technology firm is seeking a Services Account Executive/Engagement Manager to drive customer success by enhancing product adoption. The role involves shaping a services strategy, collaborating with sales teams, and managing customer relationships to ensure effective service delivery. Candidates should have experience in Professional Services, strong customer-facing skills, and a background in data and AI solutions. This position offers opportunities to lead service sales initiatives, ensuring that client needs are met comprehensively.