Strategic Security Contract Lead

Mitie; Brighton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company in the UK is seeking a strategic professional to develop and lead client relationships while ensuring the delivery of high operational service standards. This role will involve implementing effective people and financial strategies to maximize performance and profitability. The ideal candidate must have robust experience managing large teams and demonstrated leadership skills to drive continuous improvement. This position offers an opportunity to work in a complex environment while engaging with multi-stakeholders.

Qualifications

• Previous experience in a complex environment managing large teams.
• Excellent people management and HR process knowledge.
• Proven track record working towards KPIs and SLAs.

Responsibilities

• Develop and maintain client relationships, ensuring high service standards.
• Implement recruitment, training, and retention strategies.
• Oversee financial accountability and reporting for client contracts.

Skills

People management

Communication skills

Leadership

Customer service

Time management

Analytical skills

Job description

A leading facilities management company in the UK is seeking a strategic professional to develop and lead client relationships while ensuring the delivery of high operational service standards. This role will involve implementing effective people and financial strategies to maximize performance and profitability. The ideal candidate must have robust experience managing large teams and demonstrated leadership skills to drive continuous improvement. This position offers an opportunity to work in a complex environment while engaging with multi-stakeholders.