Strategic Operations Programs Lead

Laser Clinics United Kingdom; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive incentives

Access to medical grade equipment

Free and discounted treatments

Quarterly team socials

Quarterly product allocations from Skinstitut

Free access to Employee Assistance Program

Job summary

A leading aesthetics provider is seeking a Central Operations Programs Manager based in Greater London. This role involves designing and delivering operational programs to enhance franchise performance across the UK. The ideal candidate will have over 5 years of experience in operations and project management and will lead cross-functional initiatives that drive scalability and consistency. Benefits include competitive incentives, access to medical grade equipment, and discounted treatments.

Qualifications

• 5+ years’ experience in operations, program management, and project delivery.
• Ability to lead cross-functional operational programs and initiatives.

Responsibilities

• Own and manage UK-wide operational programs aligned to strategic priorities.
• Develop and maintain program plans that include timelines and success measures.
• Review and improve operational systems for consistency and scalability.
• Support franchise partners in executing operational initiatives.
• Lead communications for key initiatives and develop structured communication plans.

Skills

Operations management

Project delivery

Cross-functional collaboration

Process design

Continuous improvement mindset

Job description

A leading aesthetics provider is seeking a Central Operations Programs Manager based in Greater London. This role involves designing and delivering operational programs to enhance franchise performance across the UK. The ideal candidate will have over 5 years of experience in operations and project management and will lead cross-functional initiatives that drive scalability and consistency. Benefits include competitive incentives, access to medical grade equipment, and discounted treatments.