Strategic Lead, Reach & Equity (Hybrid)

Macmillan Cancer Support; Greater London, Baildon, Glasgow; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Holiday allowance

Pension matched 7.5%

Learning & development 120+ offers

Flexible working patterns

Holiday trading

Job summary

Macmillan Cancer Support in the UK is seeking a Strategic Lead – Reach to shape and drive the strategic direction for Reach, focusing on equitable information and support services for people living with cancer. Grounded in insight, data and lived experience, you’ll translate long-term ambition into practical delivery and measurable improvements.

This senior role involves leading strategy development, defining ambition and sequencing, and working with senior leaders to align capacity, resources

Qualifications

• Significant experience of developing and delivering strategy in a complex organisation, such as a charity, public-sector or health setting.
• A strong track record of using customer insight and intelligence to deliver tangible, equitable outcomes, particularly for people facing the worst outcomes.
• Extensive experience of customer-centered change and service design across digital and non-digital channels.
• The ability to bring together diverse perspectives and turn long-term ambition into practical implementation choices.
• Credibility and confidence working with senior leaders, Boards or Trustees.
• A clear understanding of how organisational culture, leadership and systems influence equitable outcomes for customers, communities and colleagues.
• Excellent strategic thinking, relationship-building and written and verbal communication skills.

Responsibilities

• Providing thought leadership on how people living with cancer interact with information and support services now and in the future, with a strong focus on equitable and accessible services.
• Leading the development of Reach’s strategy and approach to implementation, defining ambition, priority outcomes, choices, trade-offs and sequencing.
• Ensuring evidence about inequity, exclusion and underserved communities shapes Reach’s strategy and wider organisational learning.
• Championing inclusive and participatory approaches so people with lived experience play a meaningful and central role in shaping our work.
• Using insight, data and lived experience to identify gaps in outcomes, access, experience and engagement, and working across Macmillan to address them.
• Acting as a trusted strategic adviser to senior leaders, providing constructive challenge and aligning ambition with capacity, resources and delivery.
• Building influential relationships with commercial, public and third-sector partners to bring fresh thinking and opportunities to Reach.
• Working closely with the Strategic Programme Lead and delivery teams to translate strategic intent into practical action.
• Leading one direct report and a programme team of approximately 6–8 people, creating a safe, inclusive and high-performing environment.

Job description

Macmillan Cancer Support in the UK is seeking a Strategic Lead – Reach to shape and drive the strategic direction for Reach, focusing on equitable information and support services for people living with cancer. Grounded in insight, data and lived experience, you’ll translate long-term ambition into practical delivery and measurable improvements.

This senior role involves leading strategy development, defining ambition and sequencing, and working with senior leaders to align capacity, resources