Strategic IT Partner for Business Outcomes

gsma; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

GSMA is seeking an IT Business Partner to act as the primary technology interface for designated business areas, owning the end-to-end relationship from idea through delivery and value realisation.

You will work with business leaders to translate objectives into IT demand, and partner with IT teams and suppliers to deliver sustainable solutions that drive tangible benefits. This role focuses on shaping demand and ensuring budget adherence in a hybrid environment.

Qualifications

• Experience delivering IT solutions across cloud-based platforms.
• Strong working knowledge of tools such as Salesforce (or equivalent CRM), Workday, Microsoft 365, Asana, or similar platforms.
• Experience contributing to digital transformation and data-enabled initiatives.
• Exposure to, or understanding of, the mobile and telecommunications industry is advantageous.

Responsibilities

• Own the end-to-end relationship with designated business areas from idea to delivery and value realisation.
• Shape IT demand, timelines, and milestones in complex environments.
• Deliver technical, digital, and data-driven solutions that support organisational transformation.
• Partner with internal teams and global vendors to achieve shared outcomes.

Skills

Stakeholder management

Influence

Delivery

Analysis

Communication

Tools

Salesforce

Workday

Microsoft 365

Asana

Job description

GSMA is seeking an IT Business Partner to act as the primary technology interface for designated business areas, owning the end-to-end relationship from idea through delivery and value realisation.

You will work with business leaders to translate objectives into IT demand, and partner with IT teams and suppliers to deliver sustainable solutions that drive tangible benefits. This role focuses on shaping demand and ensuring budget adherence in a hybrid environment.