Strategic Fintech Account Manager — Grow Partnerships

Seccl Technology Limited; City Of London; On-site; GBP 65,000 - 75,000; Full time

Job summary

A technology-driven investment platform is seeking an experienced Account Manager to strengthen key customer relationships. This role requires building trusted partnerships, developing tailored growth strategies, and influencing product direction based on customer feedback. The ideal candidate will have a financial services background and be adept at fostering collaboration across teams. A competitive salary and extensive benefits are offered, including flexible holidays, a MacBook, and a well-being budget.

Benefits

27 days holiday plus bank holidays

Paid sabbatical after eight years

6% employer pension contribution

Private medical insurance

Learning budget of £750

Option to work abroad for up to six weeks a year

Access to health and wellness initiatives

Qualifications

• Experience working within the financial services/fintech space.
• Ability to explain complex ideas clearly and help customers navigate change.
• Comfortable working in a fast-paced environment.

Responsibilities

• Own and lead a portfolio of strategic customer accounts.
• Develop tailored account strategies driving customer growth.
• Lead governance and service reviews to position Seccl as a long-term partner.
• Identify and progress commercial opportunities including renewals and upselling.

Skills

Building strong, trusted relationships with customers

Commercially minded and astute

Curious about technology

Organised and detail-oriented

Job description

A technology-driven investment platform is seeking an experienced Account Manager to strengthen key customer relationships. This role requires building trusted partnerships, developing tailored growth strategies, and influencing product direction based on customer feedback. The ideal candidate will have a financial services background and be adept at fostering collaboration across teams. A competitive salary and extensive benefits are offered, including flexible holidays, a MacBook, and a well-being budget.