Strategic Employee Relations Casework Specialist

Greater London Authority (GLA); City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A public sector organisation in London is seeking an ER Adviser to provide guidance on employee relations issues. The role involves advising managers on complex people matters, managing escalated cases, and contributing to policy development. Candidates should be CIPD qualified with experience in HR and a strong understanding of employment law. This position offers a hybrid working model, competitive salary, and a range of benefits including 30 days leave and interest-free loans.

Benefits

30 days annual leave

Interest free season ticket loan

Interest free bicycle loan

Career average pension scheme

Qualifications

• CIPD qualified with experience in generalist HR roles.
• Specialist knowledge of employment legislation and case law.
• Proven ability to deliver fair and effective outcomes.

Responsibilities

• Advise managers on casework including discipline and absence issues.
• Work with HR Helpdesk to manage escalated cases.
• Contribute to improving ER casework processes.
• Coach managers to handle people issues effectively.
• Maintain up-to-date knowledge of employment law.

Skills

CIPD qualified (or equivalent)

Experience in employee relations

Strong communication skills

Influencing skills

Collaborative approach

Education

CIPD qualification

Job description

A public sector organisation in London is seeking an ER Adviser to provide guidance on employee relations issues. The role involves advising managers on complex people matters, managing escalated cases, and contributing to policy development. Candidates should be CIPD qualified with experience in HR and a strong understanding of employment law. This position offers a hybrid working model, competitive salary, and a range of benefits including 30 days leave and interest-free loans.