Strategic Customer Engagements, Strategic Customer Engagements

Amazon; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading cloud technology provider in Greater London seeks a Deal Specialist for the Strategic Customer Engagements team. The role involves partnering with AWS teams to develop commercial strategies, facilitating negotiations, and driving adoption of AWS services. Ideal candidates have experience in complex deal negotiations. This position supports a collaborative and inclusive culture, emphasizing work-life balance and career growth.

Qualifications

• Experience negotiating complex deals with customers and partners or equivalent.
• Understanding of AWS services and commercial strategy.

Responsibilities

• Act as trusted advisor and thought leader in deal strategy.
• Partner with AWS Service teams to develop commercial models.
• Inspire and influence internal stakeholders to achieve business outcomes.

Skills

Negotiating complex deals

Education

Bachelor’s degree or equivalent experience

Job description

Description

Amazon Web Services (AWS) is seeking a Deal Specialist for the Strategic Customer Engagements (SCE) team. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS and to establish AWS as their key cloud technology provider.

As a Deal Specialist you will partner with AWS Service teams to develop commercial business models, inspire and influence AWS customers, field sales executives, and other internal stakeholders to empower our customers to address business challenges and develop innovative solutions. You will create actionable strategies, develop and shape opportunities, and lead large, complex, or highly competitive deal engagements through negotiations and closure. This highly visible role will own alignment with C‑level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and enable private pricing, go‑to‑market, pan‑Amazon, and other strategic relationships.

Key job responsibilities

• Act as trusted advisor and thought leader in the development of commercial strategy and deals: partner in the execution of the deal sales cycle for strategic commercial opportunities.
• Partner closely with AWS Service teams to understand services and pricing: create frameworks that impact customer outcomes.
• Inspire and influence key internal stakeholders, experts, and other indirect resources to remove barriers and achieve desired business outcomes.
• Advise and construct commercial deal terms: understand the competitive landscape and provide deal guidance.
• Facilitate alignment and effective AWS communication with internal and external stakeholders to resolve conflict and encourage productive interactions.
• Cultivate best practices through analysis and reporting in support of continuous improvements.

About the team

Diverse Experiences: Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Basic Qualifications

• Experience negotiating complex deals with customers and partners or equivalent

Preferred Qualifications

• Bachelor’s degree, or experience working for Amazon or any Amazon subsidiary or affiliate

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (Privacy Notice) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.