Strategic Community Engagement Lead

Impellam; Brighton; On-site; GBP 42,000 - 66,000; Full time

Job summary

Impellam seeks a Community Engagement Manager in East Sussex to shape and deliver resident and community engagement across the city. You will lead the strategy, oversee a team and manage budgets while ensuring residents have a strong voice in housing and services.

The role works with senior leaders, elected members and community organisations to champion inclusive engagement and improve social and economic wellbeing.

Qualifications

• Degree-level education or equivalent professional experience.
• Extensive knowledge of community engagement, resident participation, volunteering and relevant national/local legislation.
• Proven experience leading, managing and empowering high-performing teams.
• Strong experience delivering collaborative programmes that improve outcomes for residents and communities.
• Demonstrated ability to manage competing priorities, conflicting stakeholder interests and achieve consensus.
• Experience developing performance frameworks, KPIs, benchmarking and service evaluation processes.
• Significant budget management and financial accountability experience.
• Excellent written and verbal communication skills, including translating complex information into practical recommendations.
• Strong stakeholder engagement and relationship-building across elected members, residents, community groups and partner organisations.
• Strong understanding of equality, inclusion and the needs of disadvantaged or underrepresented communities.

Responsibilities

• Lead the development, implementation and evaluation of the Tenant and Leaseholder Engagement Strategy.
• Drive strategic and operational resident and community engagement initiatives across the city.
• Manage, develop and motivate a high-performing community engagement team.
• Design and deliver engagement programmes that increase participation from diverse, underrepresented and minority communities.
• Build and maintain effective partnerships with public sector, voluntary, community and business stakeholders.
• Provide strategic advice and policy leadership on community engagement, volunteering and resident participation to senior leaders and elected members.
• Ensure compliance with statutory engagement obligations, including Housing Act requirements and relevant legislation.
• Develop robust performance management, evaluation and quality assurance frameworks to measure impact and value for money.
• Manage service budgets, grant funding and externally funded projects, ensuring strong financial governance and accountability.
• Represent and deputise for the Head of Communities, Equality and Third Sector at internal, external, regional and national forums.

Skills

Community engagement

Stakeholder engagement

Team leadership

Budget management

Communication skills

Education

Degree-level education

Job description

Impellam seeks a Community Engagement Manager in East Sussex to shape and deliver resident and community engagement across the city. You will lead the strategy, oversee a team and manage budgets while ensuring residents have a strong voice in housing and services.

The role works with senior leaders, elected members and community organisations to champion inclusive engagement and improve social and economic wellbeing.