Strategic Communications Operations Lead

Vp ESS; West Bromwich; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Company car

Salary sacrifice pension

Life Assurance cover 3x salary

Share save scheme

Learning & Development

Job summary

Vp plc's ESS division is seeking a capable Communications Services Manager to oversee the day-to-day management of the ESS Communications business, including national workshops and Communications Engineers, coordinating work flow across internal and external customers.

The role requires a confident communicator with strong relationship-building and leadership abilities to influence colleagues, customers and stakeholders at all levels, and ensure training, compliance and assets availability

Qualifications

• Significant experience in the Hire sector or radio communications or Test & Measurement.
• Engineering background in Radio / Electro / Mechanical / Process domains.
• An electronics, mechanical, or engineering qualification is desirable.
• Educated to relevant level or equivalent experience.
• Management / Leadership experience.
• Strong relationship-building and influencing skills both internally and externally.

Responsibilities

• Act as the first point of contact for equipment and support requests and allocate work across the team and third-party providers.
• Manage the daily workload of workshops and Communications Engineers, allocating work and improving processes (e.g., using Trello).
• Monitor progress, follow up on outstanding work and keep customers informed.
• Build relationships with the ESS Managed Service Team to maintain high service levels and availability of equipment.
• Ensure compliance requirements (G42, TIGs, OSGs) are maintained and updated.

Skills

Hire sector experience

Radio communications

Engineering background

Leadership experience

Communication skills

UK driving licence

Education

Engineering qualification

Tools

Trello

IT skills

Job description

Vp plc's ESS division is seeking a capable Communications Services Manager to oversee the day-to-day management of the ESS Communications business, including national workshops and Communications Engineers, coordinating work flow across internal and external customers.

The role requires a confident communicator with strong relationship-building and leadership abilities to influence colleagues, customers and stakeholders at all levels, and ensure training, compliance and assets availability