Strategic Communications Lead (Fair Digital Finance)

HARRIS HILL EXECUTIVE SEARCH; United Kingdom; Remote; GBP 45,000; Full time

Job summary

A leading charity recruitment specialist seeks a Strategic Communications Lead for Consumers International. The role focuses on developing communications strategies, managing events, and advocating consumer rights in digital finance. Candidates should possess strong storytelling and communication skills. This is a full-time remote position, with a salary of £45,000 for a 3-year fixed-term contract.

Qualifications

• Proven experience in communications, campaigns, or public affairs, ideally within digital finance or consumer rights.
• Strong writing, editing and storytelling skills across long‑form and digital formats.
• Ability to translate technical concepts into clear, engaging messages for diverse audiences.

Responsibilities

• Develop and deliver compelling multi‑channel communications strategies.
• Lead the production and promotion of major events and forums.
• Translate programme insights into impactful messaging for the global network.

Skills

Communications experience

Campaign management

Storytelling skills

Event production

Project management

Job description

Harris Hill is delighted to partner exclusively with Consumers International, the only global membership body for consumer organisations, to recruit their new Strategic Communications Lead (Fair Digital Finance).

Consumers International unites over 200 member organisations in more than 100 countries. Together, they work to protect and empower consumers everywhere, championing their rights and ensuring their voices shape products, policy and practice.

I'm looking to hear from strategic communicators with a passion for digital innovation and global impact. As Strategic Communications Lead you will drive powerful narratives, campaigns, and events that champion consumer rights in the digital finance world. You will ensure that all outputs from the digital finance programme are effectively communicated to Consumers International Members, relevant regulators and consumer protection authorities, funders and global partners.

In this high-impact role, you’ll manage the communications and production of global thought leadership and events, including their flagship report, The Consumer Experience of Digital Finance, and a series of Policy Impact Forums to support consumer‑regulator dialogue. You will ensure that all outputs from their digital finance programme reach the critical audiences – regulators, consumer protection authorities, funders and global experts – that can act on them.

What you’ll do:

• Develop and deliver compelling multi‑channel communications strategies (via case‑studies, blogs, social media, reports, newsletters) that spotlight the impact of their work.
• Bring global programmes to life through storytelling, strategic content, and media.
• Lead the production and promotion of major events—including their flagship Policy Impact Forums—connecting consumers, regulators, and decision‑makers.
• Translate programme insights into impactful messaging for their global network—Members, regulators, funders, and partners.

Your experience:

• Proven experience in communications, campaigns, or public affairs, ideally within digital finance, development or consumer rights.
• Strong writing, editing and storytelling skills across long‑form and digital formats.
• Experience producing virtual and in‑person events.
• Ability to translate technical concepts into clear, engaging messages for diverse audiences.
• Experience working across international contexts with multicultural teams.
• Pro‑active self‑starter with strong project management skills, a creative mindset and an eye for innovation.

Salary: £45,000
Full‑time hours, 3 year FTC.
This is a remote based role. Drawn to candidates living in European and East African time zones, to be able to effectively work with their team. There is no office, however, if you are London based, there is an option to meet at a co‑working space weekly.

To apply, please submit your up‑to‑date CV by 09:00 (UK time) on Friday 7th November 2025.

Please note that only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever‑improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.