Strategic Client Director - Growth & Partnerships

Plexus; Livingston; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading technology and services provider is seeking a Customer Director to manage account strategy and drive customer satisfaction. The ideal candidate will have at least 12 years of experience and a strong understanding of electronics manufacturing. Responsibilities include fostering revenue growth, managing cross-functional teams, and ensuring client expectations are met or exceeded. The role offers flexibility and numerous benefits, including health insurance, a bespoke development plan, and a supportive work environment.

Benefits

Enhanced pension contributions

33 days of annual leave

Private medical insurance

Flexible Hybrid Working Available

Qualifications

• 12 years of related experience with a Bachelor's degree; or 8 years and a Master's degree.
• Strong understanding of electronics manufacturing.
• Able to make sound, logical and reasonable decisions nearly autonomously.

Responsibilities

• Create and execute strategies to increase profitable revenue and customer engagement.
• Ensure Plexus meets or exceeds customer expectations and satisfaction goals.
• Build and develop multi-level relationships with customers and internally.

Skills

Advanced written and verbal communication skills

Basic computer skills

Financial acumen

Education

Bachelor's degree

Master's degree

Tools

General office equipment

Job description

A leading technology and services provider is seeking a Customer Director to manage account strategy and drive customer satisfaction. The ideal candidate will have at least 12 years of experience and a strong understanding of electronics manufacturing. Responsibilities include fostering revenue growth, managing cross-functional teams, and ensuring client expectations are met or exceeded. The role offers flexibility and numerous benefits, including health insurance, a bespoke development plan, and a supportive work environment.