Strategic Asset Technician

South West Water; Bournemouth; On-site; GBP 28,000 - 30,000; Full time

Job summary

A utility service provider in Bournemouth is seeking a Strategic Asset Technician to join their team. This full-time, permanent position involves maintaining various assets, supporting operational activities, and ensuring excellent customer service. Applicants should hold GCSEs in English and Maths, possess a Water Hygiene Certificate, and have a driving licence. The salary ranges from £28,000 to £30,000 annually, along with generous benefits.

Benefits

Generous holiday allowance

Discretionary Bonus

Competitive Pension

Wellbeing support programmes

Qualifications

• Good standard of education, including GCSE Grade C or above.
• EUSR Water Hygiene Certificate required.
• Proven experience in a water supply environment.

Responsibilities

• Perform maintenance tasks on network assets including reservoirs and valves.
• Plan routine and reactive tasks efficiently.
• Participate in call-out and standby rotas.

Skills

Health and Safety compliance

Customer service

Problem-solving

Flexibility in tasks

Driving licence

Education

GCSE Grade C or above in English and Maths

EUSR Water Hygiene Certificate

Job description

AtSouth West Waterwe believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net‑zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

About the Role:

An exciting opportunity has become available for a proactive and safety‑focused Strategic Asset Technician to join our team in Bournemouth on a full time, permanent basis. You’ll play a key role in maintaining our assets, supporting operational activities, and ensuring we continue to deliver high‑quality drinking water and excellent customer service. This is a varied, hands‑on role that involves planned and reactive work, problem‑solving, and participation in standby and call‑out rotas.

What You'll Be Doing:

• Follow all Health, Safety & Security policies and standards at all times.
• Carry out maintenance tasks on a wide range of network assets, including service reservoirs, pressure reducing valves, network fittings and pumping stations.
• Plan and deliver routine and reactive reservoir cleaning.
• Use inspection tools such as CCTV and ROV equipment.
• Work in line with all QMS procedures and maintain up‑to‑date knowledge of them.
• Ensure environmental protection requirements are met during maintenance activities.
• Support supply interruption mitigation techniques, both in planned and reactive situations, including out‑of‑hours deployment.
• Contribute to wider water distribution operations such as trunk main walking, mains flushing, and non‑highway excavations for leaks or asset access.
• Undertake valve and fitting servicing and replacements.
• Prevent contamination during all tasks and know how to respond in the event of an incident.
• Participate in call‑out and standby rotas as required.
• Maintain positive relationships with customers, colleagues, public authorities and other stakeholders through high levels of customer service.
• All of the above will require you to work at height and in confined spaces.
• A full, valid driving licence is required, along with the ability and willingness to tow large trailers when operationally necessary.

What We're Looking For:

• A good standard of education, including GCSE Grade C or above (or equivalent) in English and Maths.
• EUSR Water Hygiene Certificate.
• Ability to deliver work to regulatory deadlines, including reporting requirements.
• A flexible, adaptable approach to daily tasks, with the ability to respond quickly to incidents.
• Proven experience in a water supply environment.
• Ability to maintain buildings and structures.
• A background in delivering high‑quality internal and external customer service.
• Familiarity with GIS systems and related digital tools.
• Experience in utilities, pipeline construction or street works.
• You must live within 45 minutes of our operational area of supply.
• You must have a full driving licence and be willing and able to tow large trailers as required.

What's In It For You?

• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share‑save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!

£28,000 - £30,000 a year

Closing Date: 11th December 2025

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.