Strategic Account Manager - Quick Service Restaurant

Just Eat Takeaway.com; Woking; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Takeaway allowance

25 days holiday

Birthday leave

Private medical insurance

Dental insurance

Pension contributions

Life assurance (4x salary)

Job summary

Just Eat Takeaway.com is seeking a Strategic Account Executive to drive growth for major Quick Service Restaurant partners on the Just Eat platform. You will act as a strategic consultant, own JBPs, and lead high-visibility revenue initiatives with senior stakeholders globally.

You will convert data into actionable strategies, present quarterly business reviews, and coordinate cross-functional teams to accelerate initiatives, while prioritising partner success and customer experience.

Qualifications

• Proven experience in key account management, business development on large scale businesses.
• Strong analytical and data skills with the ability to translate data into actionable strategies.
• Expertise in leading QBRs and presenting insights to senior stakeholders.
• Excellent relationship management skills, influencing partners for mutual growth as well as internal senior stakeholders.
• Highly organised with the ability to prioritise and manage multiple projects.
• A proactive, self-starter mindset with a track record of delivering results.
• Passion for the food and hospitality industry, with a deep understanding of the Restaurant market and wider industry trends.

Responsibilities

• Ownership and management of QSR (Quick-Service Restaurant) chains with high-level commercial planning and execution.
• Uncover strategic opportunities by translating data into actionable stories guiding decisions to maximise revenue and growth.
• Draft and execute Joint Business Plans (JBPs) and track performance and deliverables with internal stakeholders.
• Prepare and present strategic QBRs to senior leadership, turning insights into action.
• Coordinate cross-functional teams and manage complex client relationships to resolve challenges and accelerate initiatives.
• Design and implement weekly trade reports and innovative marketing and growth plans to drive outputs.

Skills

Key account management

Business development

Data analysis

QBRs

Stakeholder management

Job description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

As the food delivery landscape continues its exciting evolution, the Strategic Accounts team is at the forefront, driving unparalleled success for our biggest and most beloved brand partners.

We are seeking a high-impact Strategic Account Executive to join our dynamic Quick Service Restaurant (QSR) team. This isn't just a job; it's an opportunity to dive into a challenging and highly visible role, directly influencing the commercial success of major Quick Service Restaurant partners on the Just Eat platform. You'll move beyond traditional account management, acting as a true strategic consultant and growth driver, with a unique blend of responsibility that offers significant scope for impact and career progression.

These are some of the key components to the position:

• Responsible for the ownership and management of (QSR) Quick- Service Restaurant Chains and holding responsibility for high-level commercial planning, joint business planning and its execution.
• Uncover strategic opportunities and pinpoint crucial challenges by converting intricate data into clear, actionable stories that guide decision-making to maximise revenue, grow order volume and enhance operational efficiency as well as customer experience
• Lead the drafting and execution of Joint Business Plans (JBPs), defining clear objectives, tracking performance and required deliverables. Ensuring internal JET stakeholders are as aware of progress as our restaurant partner
• Drive accountability and growth by preparing and presenting strategic QBRs to senior leadership (internal & external), transforming performance insights into clear partnership led actions.
• Drive project outcomes by influencing and coordinating cross-functional teams and proactively managing complex client-side relationships to resolve challenges and accelerate initiatives.
• Lead the coordination of weekly trade reports and in designing, forecasting and implementing innovative marketing & growth plans to drive commercial outputs.
• Drive project outcomes by influencing and coordinating cross-functional teams and proactively managing complex client-side relationships to resolve challenges and accelerate initiatives.

What will you bring to the team?

• Proven experience in key account management, business development on large scale businesses
• Strong analytical and data skills with the ability to translate data into actionable strategies.
• Expertise in leading QBRs and presenting insights to senior stakeholders.
• Excellent relationship management skills, influencing partners for mutual growth as well as key internal senior stakeholders
• Highly organised with the ability to prioritise and manage multiple projects.
• A proactive, self-starter mindset with a track record of delivering results.
• Passion for the food and hospitality industry, with a deep understanding of the Restaurant market and wider industry trends

Benefits

• Team Vibes! Thrive in a collaborative culture where your ideas matter
• Career Growth! A clear path & exciting opportunities to level up your future
• Tasty Perk! Enjoy an £81 monthly takeaway spend allowance – treat yourself!
• More Time Off! 25 days holiday + birthday leave & bank holidays (Buy/sell up to 5 extra days!)
• Loyalty Pays! Get bonus holidays or cash rewards after 5 & 10 years of service
• Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave
• Premium Benefits! Private medical & dental insurance, pension contributions & life assurance (4x salary!)
• We’ve Got You! Full sick pay, volunteering leave & well-being support programs
• Perks Galore! Free eye tests, top brand discounts & cycle-to-work scheme
• Diversity & Inclusion! Mentorship, wellness programs & global career opportunities
• Keep Learning! Access world-class training resources to power your success

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.