Strategic Account Executive (SAE) - Maternity Cover

Lyreco; Telford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading workplace solutions provider is seeking a Strategic Account Executive to support contract management within a portfolio of strategic accounts. You'll deliver excellent customer support and promote Workplace Solutions, collaborating with internal teams. The ideal candidate has experience in customer-centric sales and excellent communication skills. This role offers hybrid working with benefits including 31 days of holiday and career development opportunities.

Benefits

31 days holiday including bank holidays

Hybrid working & flexibility

Pension, Life Assurance, & Private Medical

Volunteering days & wellbeing initiatives

Career development opportunities

Qualifications

• Experienced in customer-centric or inside sales.
• Strong communication and relationship-building skills.
• Organised, proactive, and commercially aware.
• Confident with Microsoft Office, especially Excel.
• Willingness for occasional UK travel.

Responsibilities

• Deliver excellent customer support and improve overall experience.
• Promote Workplace Solutions portfolio and identify growth opportunities.
• Manage admin, reporting, and contract/category implementation.
• Support sales forecasting and risk mitigation.
• Collaborate closely with SAMs and Account Managers.

Skills

Customer-centric sales

Strong communication skills

Relationship-building

Organised and proactive

Commercial awareness

Microsoft Office proficiency

Job description

Strategic Account Executive (Maternity Cover)

Location: Telford Head Office (min. 3 days in office)
Hours: Monday–Friday, 9:00–5:30

Summary

Reporting to a Strategic Account Manager, you’ll support contract management within a defined portfolio of strategic accounts, providing customer and administrative support. You’ll help drive maximum compliance by engaging end users across the full Workplace Solutions range, including collaboration on large NHS Integrated Care Systems (ICS) accounts.

Key Responsibilities

• Deliver excellent customer support and improve the overall experience.
• Promote Lyreco’s full Workplace Solutions portfolio & identify growth opportunities.
• Manage admin, reporting, and contract/category implementation.
• Support sales forecasting, product management, and risk mitigation.
• Work closely with SAMs, Account Managers, and internal teams.

About You

• Experienced in customer-centric / inside sales.
• Strong communication & relationship-building skills.
• Organised, proactive, commercially aware.
• Confident with Microsoft Office (Excel desirable).
• Flexible for occasional UK travel.

Why Join Us?

• 31 days holiday (incl. bank hols)
• Hybrid working & flexibility
• Pension, Life Assurance & Private Medical (after 1 year)
• Volunteering days & wellbeing initiatives
• Career development via Grow Our Own Talent

Apply now via Workday to join our Public Sector Corporate Team.

As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.

Lyreco prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities.