Strategic Account Director | National, Multi-Site FM Leader

Sodexo Ltd; Taunton; Hybrid; GBP 93,000 - 110,000; Full time

Job summary

A global leader in facilities management is seeking a Strategic Account Director responsible for managing key accounts and ensuring exceptional service delivery. This role requires leadership in operational delivery, compliance, and performance management. Candidates should have a degree in Engineering or Building Services, extensive experience with P&L accounts, and operational expertise in multi-site environments. A strong focus on client satisfaction and growth is essential in this pivotal position.

Benefits

Comprehensive benefits package

Operational bonus

Qualifications

• Proven experience managing P&L accounts in excess of £30m.
• Experience in Hard and Soft FM contracts.
• Self-motivated, able to work independently and within a team.

Responsibilities

• Manage operational delivery for assigned key accounts.
• Ensure a safe and compliant environment for teams.
• Lead account performance against KPIs.
• Identify organic growth opportunities within contracts.

Skills

Leadership and people management

Financial and commercial acumen

Interpersonal and communication skills

Operational expertise in multi-site environments

Education

Degree in Engineering, Building, or Building Services

Tools

CAFM

Job description

A global leader in facilities management is seeking a Strategic Account Director responsible for managing key accounts and ensuring exceptional service delivery. This role requires leadership in operational delivery, compliance, and performance management. Candidates should have a degree in Engineering or Building Services, extensive experience with P&L accounts, and operational expertise in multi-site environments. A strong focus on client satisfaction and growth is essential in this pivotal position.