Strategic Account Director, Intelligent Automation (EMEA)

SS&C Technologies; Greater London; Hybrid; GBP 75,000 - 90,000; Full time

Job summary

A global healthcare technology firm is looking for a Strategic Account Director (Intelligent Automation) to manage key customer relationships in London. The ideal candidate will drive revenue growth by expanding the use of technology solutions and ensuring exceptional customer satisfaction. Responsibilities include understanding customer needs, delivering tailored solutions, and collaborating with internal teams. The role offers flexibility with a hybrid work model and professional development opportunities.

Benefits

Professional development reimbursement

Competitive holiday scheme

Wellbeing benefits

Diversity and inclusion initiatives

Hands-on training programs

Qualifications

• Extensive experience in customer-facing roles, dealing with executive levels.
• Knowledge of financial technology and digital transformation.
• Strong background in customer success and relationship management.

Responsibilities

• Manage relationships with existing customers in EMEA.
• Drive revenue growth through product introductions and customer expansion.
• Develop comprehensive account plans and customer engagement strategies.

Skills

Customer relationship management

Technical knowledge in AI and process automation

Communication skills

Problem-solving skills

Project management

Job description

A global healthcare technology firm is looking for a Strategic Account Director (Intelligent Automation) to manage key customer relationships in London. The ideal candidate will drive revenue growth by expanding the use of technology solutions and ensuring exceptional customer satisfaction. Responsibilities include understanding customer needs, delivering tailored solutions, and collaborating with internal teams. The role offers flexibility with a hybrid work model and professional development opportunities.