Stores Sales & Operations Sales Advisor - Liverpool (Full-Time) Sales Advisor - Liverpool (Full[...]

H&M; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fashion retailer is looking for a full-time employee for their Liverpool store. The role involves engaging positively with customers, supporting sales targets, and staying updated on fashion trends. Candidates should be passionate about people and fashion, and possess excellent communication skills. Attractive benefits including a 25% employee discount and health support are offered.

Benefits

Global Employee Discount of 25%

Health and Lifestyle Benefits

Employee Assistance Programme

Exclusive discounts through Benefits Hub

Company Sick Pay

Responsibilities

• Engage with customers to provide excellent service.
• Support with commercial and operational actions.
• Keep up to date with fashion trends to inspire customers.
• Provide and receive feedback for personal and colleague development.
• Contribute innovative ideas towards brand vision.

Skills

Customer service

Teamwork

Communication

Motivation

Initiative

Job description

Responsibilities

• Represent the H&M Brand positively and engage with customers to provide an excellent service and an exciting shopping experience.
• Support with commercial and operational actions together with colleagues, to reach store goals and sales targets.
• Keep up to date with the latest fashion trends, brands and competitors to inspire and guide customers.
• Provide and receive feedback to support ourselves and colleagues to learn and develop.
• Passionate about people and fashion.
• Self-motivated and able to motivate others to ensure strong teamwork.
• Clear communicator, creative and curious.
• Confident, proactive, and able to take initiative.
• Eager to contribute to our brand vision and share innovative ideas.

About H&M Group

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of everything we do. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Job Details

This is a temporary & permanent full‑time position (30‑35 hours) based in Liverpool Lord Street Store. The role requires X days flexibility, including the weekends. At H&M Group, we are proud to be a vibrant and welcoming company and we offer employees attractive benefits with extensive development opportunities around the globe.

Benefits

• Global Employee Discount of 25% across the H&M Group (H&M, COS, Other Stories, Monki, Weekday, Arket, H&M Home).
• Health and Lifestyle Benefits.
• The Retail Trust – Employee Assistance Programme.
• Benefits Hub – exclusive discounts.
• Company Sick Pay.