Stores Sales & Operations Department Manager - Enfield [Kids] Department Manager - Enfield [Kid[...]

H&M; Enfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A global retail company in the United Kingdom seeks a Department Manager to oversee department operations and ensure a customer-first experience. The role involves leading a team, analyzing sales performance, and ensuring compliance with health and safety standards. Ideal candidates will have management experience in a customer-focused setting and a passion for team development.

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A Customer-first mindset.

Responsibilities

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team's performance, provide regular feedback, and support succession through their development and training.
• You analyse and follow up on Sales & Profit KPI's for your department.
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws.

Skills

Management experience in a customer-facing environment

Previous experience of leading and managing teams

A passion for profitability and people

A Customer-first mindset

Job description

Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience.

Responsibilities

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You evaluate your team's performance, provide regular feedback, and support succession through their development and training.
• You analyse and follow up on Sales & Profit KPI's for your department.
• You ensure Health & Safety, legal, and security are in accordance with H&M standards and local laws to always secure all employees and customers safety.

Qualifications

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• A passion for profitability and people.
• A Customer-first mindset.