Stores Ordering Team Leader

Domino's Pizza; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known pizza delivery service is seeking a Store Ordering Team Leader in Milton Keynes. This role involves leading operations in the Store Ordering function, ensuring exceptional service is provided to stores and franchisees. The ideal candidate will have strong leadership skills and experience in a fast-paced environment, with the ability to work flexibly across shifts. This position offers a dynamic work setting with a focus on operational excellence.

Qualifications

• Leadership experience in a customer-focused, fast-paced environment.
• Strong decision-making and communication skills.
• Proactive problem-solver managing competing priorities.
• Ability to work with data and reporting tools.
• Flexible to work rotating shifts across a 7-day operation.

Responsibilities

• Lead day-to-day operations of Store Ordering function.
• Act as first point of escalation for service issues.
• Ensure stores and franchisees receive exceptional service.
• Support product launches and manage order accuracy.
• Deliver key performance insights to senior leadership.

Skills

Leadership in a customer-focused environment

Decision-making skills

Communication skills

Problem-solving abilities

Data analysis with Microsoft Excel

Tools

Microsoft Excel

Job description

We're looking for a Store Ordering Team Leader to join our Supply Chain team in Milton Keynes, to drive operational excellence across Domino's. In this role, you'll lead the day-to-day operations of our Store Ordering function, acting as the first point of escalation and ensuring our stores and franchisees receive exceptional service. You'll work closely with cross-functional teams to support product launches, manage order accuracy, and deliver key performance insights to senior leadership.

If you're a confident leader with a passion for customer service, a sharp eye for detail, and thrive in a fast‑paced, collaborative environment - we'd love to hear from you.

Success in this role looks like:

• Leadership experience in a customer-focused, fast-paced environment.
• Strong decision-making and communication skills, with the ability to resolve issues quickly and effectively.
• A proactive problem-solver who can manage competing priorities and maintain high service standards.
• Comfortable working with data and reporting tools, including Microsoft Excel.
• Flexible and agile, with the ability to work rotating shifts across a 7‑day operation.