Stores Marketing - Digital innovation Program Manager

Currys plc; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Discounts at Currys stores

Life Assurance and Sharesave

Wellbeing initiatives including cycle2

Aviva Digital GP app access

Job summary

Currys plc in London is seeking a Stores Marketing - Digital innovation Program Manager to lead end-to-end in-store and digital campaigns from the London Campus at Waterloo. This permanent, full-time role sits in Stores GTM reporting to Head of Stores GTM, shaping in-store experiences and omni-channel content.

You will partner with IT, Online Development and category teams to deliver innovative retail marketing solutions, manage the plan, optimise ROI, and drive continuous improvement while

Qualifications

• Experience in a retail/brand/tech role and delivering end-to-end in-store campaigns.
• Ability to lead multi-functional teams through interdependent timing plans.
• Strong problem-solving, collaboration, and stakeholder management skills.
• Understanding of CMS systems and retail technology is desirable.

Responsibilities

• Own end-to-end execution of in-store and digital campaigns with clear metrics.
• Shape customer perceptions and deliver seamless retail-to-online experiences.
• Collaborate with IT, Online Development, and Technology on omnichannel initiatives.
• Deliver best-in-class service to internal and external customers.
• Drive continuous improvement and manage supplier content delivery against SLAs.

Skills

People Leadership

Thinking Leadership

Programme Management

Problem Solving

Collaboration

Attention to detail

Experience in retail/brand/tech

CMS systems understanding

Retail technology understanding

Project management

Job description

Stores Marketing - Digital innovation Program Manager
London
Currys London Campus at Waterloo
Permanent
Full Time
Grade 4

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

You’ll sit within the Stores GTM function, reporting to the Head of Stores GTM. We set the marketing standard for how Currys looks, feels and performs in store – from showcase and demo programmes to digital in-store content and supplier brand partnerships. We're a team with genuine creative ambition and commercial discipline, and we take real pride in making Currys stores a brilliant place to shop.

Job description:

Role overview:

Stores Marketing - Digital innovation Program Manager
London
Currys London Campus at Waterloo
Permanent
Full Time
Grade 4

At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

You’ll sit within the Stores GTM function, reporting to the Head of Stores GTM. We set the marketing standard for how Currys looks, feels and performs in store – from showcase and demo programmes to digital in-store content and supplier brand partnerships. We're a team with genuine creative ambition and commercial discipline, and we take real pride in making Currys stores a brilliant place to shop.

As part of this role, you’ll be responsible for:

Owning end-to-end execution:

• Ensure plans are on-brief, high quality, and aligned to business objectives. Challenge thinking constructively and deliver accurate, engaging in-store campaigns. Own the critical path: Stay organised, connect the dots, and keep the plan on track — course-correcting and managing stakeholders when issues arise. Own the metrics: Be clear on what we're driving (RFT, colleague/customer engagement, sales, ROI) and manage target-setting and reporting with stakeholders

Building a brand that creates customers for life:

• Shape customer perceptions and win hearts and minds by reinforcing our rational and emotional USPs. Use innovation, technology, and digital to deliver a seamless retail-to-online experience and long-term ROI

Being a technology expert:

• Build strong working relationships with IT, Online Development, and Technology to stay ahead of key initiatives and ensure retail marketing is embedded in omnichannel ways of working and customer solutions

Making things easy for customers:

• Deliver best-in-class service to both external and internal customers by simplifying processes and execution.

Driving continuous improvement:

• Hold suppliers accountable for delivering in-store content to new and existing fixtures in line with SLAs. Understand how CMS systems capture data to continually improve the customer experience
• Delivering best-in-class digital retail marketing solutions and content across the omni-channel and marketing functions, creating innovative shopping experiences for our customers
• Leading the transformation and growth of category execution in store by building theatre (driving footfall), engaging customer journeys (increasing engagement), and compelling calls to action (improving conversion) — working with GTM leads, marketing channels, online, and category squads

You will need:

• People Leadership: Envision, Engage, Empower and Energies groups of people to deliver excellent results
• Thinking Leadership / Innovation: Take us to new places. Pioneer innovative new approaches to how we do things.
• Programme Management experience: We don’t need people who formally are programme managers by trade – but we do need people who are able to run a multi-functional group through a interdependent timing plan
• Problem solving skills: It’s part of people / thinking leadership – but we need this role to be a brilliant problem solver
• To be able to Collaborate effectively: This role will be a team player. It will need to practice excellent active listening skills and work closely with all sorts of specialists to deliver a brilliant end to end plan
• Attention to detail: This role needs a real keen eye for detail. There is a need for ability to interrogate briefs to ensure all detail required is obtained as well as the ability to write clear, insightful, and motivating briefs
• Experience in a retail / brand role / Tech role
• Understanding of CMS systems and retail technology
• A real passion and understanding for tech and digital communication
• Project management experience

Why join us:

We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including:

• Discounts at our Currys stores and on our partner networks
• Life Assurance and Sharesave scheme
• Access to a variety of Wellbeing initiatives including cycle to work and eyecare
• Access to the Aviva Digital GP app, where you can access a GP 24/7

Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life.

Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email [e-mail] and we'll do our best to help.