Storeman/ Kitchen Porter

Compass Group PLC; Wimbledon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Compass Group UK&I is seeking a dedicated Porter to support smooth operations at Chartwells on a full-time basis. The role covers lobby upkeep, room setup support, and reception duties, with a Mon-Fri days pattern and 41.2 weeks per year.

You will contribute to customer care, safety, and efficient service across public areas and events. The ideal candidate will have customer care experience, be reliable, and communicate well under pressure, delivering high standards in a busy environment and

Qualifications

• Experience delivering high quality customer care.
• Able to work under pressure and adapt to changing priorities.
• Excellent timekeeping and reliability.

Responsibilities

• Assisting in keeping the lobby and public areas clean and tidy.
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handling reception duties, such as bookings and reservations.
• Responding to customer requests and running errands.
• Ensuring safety by placing wet floor or paint signage as required.
• Be adaptable and a brilliant communicator and relationship builder.
• Take initiative and make decisions that are right for customers.
• Demonstrate reliability and ability to work under pressure.

Skills

Customer service

Communication

Time management

Reliability

Job description

We're currently recruiting a dedicated Porter to help ensure the smooth running of operations at Chartwells on a full time basis, contracted to 37.5 hours per week. As a Porter, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Mon-Fri (Full Time Days) Please note: This role is contracted to 41.2 weeks per year Could you bring your spark to Chartwells? Here's what you need to know before applying: Your key responsibilities will include:

• Assisting in keeping the lobby and other public areas clean and tidy
• Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
• Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
• Responding to customer requests where required
• Running errands
• Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints. Be adaptable and easily embrace changing priorities
• Be a brilliant communicator and easily build relationships
• Have experience delivering high quality customer care
• Take initiative and make decisions that are right for our customers
• Possess the ability to work under pressure
• Demonstrate exceptional timekeeping and reliability. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0809/41693001/52832033/BU

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!