Store to Home Administrator

B&Q; Glasgow; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

competitive salary

pension scheme

ShareSave

6.6 weeks holiday

payroll giving

Employee Assistance Programme

shopping discounts

colleague wellbeing benefits

lots more

Job summary

B&Q in Glasgow is hiring a Store to Home Administrator to help deliver online orders from our delivery hub. You will work with the hub team to process orders, manage stock, and keep product and delivery data up to date.

This part-time role requires good organisational and communication skills, comfortable with numbers and spreadsheets, and the ability to adapt to new technologies. Weekend, evening, and bank holiday shifts are included.

Qualifications

• Excellent organisational, problem-solving and communication skills.
• Comfortable working with numbers and spreadsheets to maintain data accuracy.
• Willing to learn new technologies and adapt to new ways of working.
• Flexibility to work on a rota including weekends, evenings and bank holidays.

Responsibilities

• Process online orders and manage stock for the store's delivery hub.
• Maintain an accurate database of products and delivery schedules.
• Support store colleagues with customer queries.
• Ensure online customer experience and delivery service is the best possible.

Skills

Organisation

Problem solving

Communication

Numbers & spreadsheets

People skills

Tools

Spreadsheets

Job description

Shifts available

Monday - Sunday - 7.00am - 10.00pm

Hourly Rate

UK Notional hourly rate £ 13.10 per hour

Location

B&Q Darnley

Company

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Store to Home Administrator and you’ll be a big part of this.

Overview

Store to Home Administrator

Part Time - 18 hours per week

3 Month Fixed Term Contract

Job Description

You'll create a brilliant experience for every local customer who orders our products online. Working within our Store to Home delivery hub, you’ll be collaborating with your hub team to process online orders, manage stock, maintain an accurate database of products and delivery schedules – plus you’ll be supporting colleagues across your store to answer customer queries. In short, you’ll make sure our online customer experience and delivery service is the best it can be.

Requirements

A brilliant organiser, problem solver and communicator, you’ll feel right at home with us as you’ll be working closely with colleagues and most importantly, our customers. You’re great at working with numbers and spreadsheets to maintain data accuracy, and even better at working with people. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Benefits

• competitive salary
• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• lots more!

Equality & Diversity

We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

Disability Confident Scheme

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.