Store Team Member — Service & Customer Care

Tesco; Cookley; On-site; GBP 18,000 - 20,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague Clubcard discount

Wellbeing support

Life assurance

Pension scheme

Cycle to work

Job summary

Tesco is seeking store colleagues in the United Kingdom to join our teams. The role emphasizes delivering great service to customers, building rapport, and working across service, picking, and replenishment areas. You’ll follow training, prioritize customer needs, and support seasonal events while representing our values with enthusiasm.

We offer flexible hours, guaranteed minimum weekly hours, and opportunities to develop within a diverse store environment.

Qualifications

• A passion for delivering great service to customers.
• Ability to build rapport with customers and create a positive shopping experience.
• Work well within a team and communicate openly with others.

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store

Skills

Customer service

Teamwork

Flexible hours

Job description

Tesco is seeking store colleagues in the United Kingdom to join our teams. The role emphasizes delivering great service to customers, building rapport, and working across service, picking, and replenishment areas. You’ll follow training, prioritize customer needs, and support seasonal events while representing our values with enthusiasm.

We offer flexible hours, guaranteed minimum weekly hours, and opportunities to develop within a diverse store environment.