Store Team Member

Home Bargains; Lancashire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading discount retailer in the UK is seeking a dedicated Store Team Member to deliver exceptional customer service and maintain store standards. In this role, you'll engage with customers warmly, assist with queries, and ensure stock availability and store cleanliness. Ideal candidates should be reliable and experienced in retail, embodying a positive and professional attitude. This position offers competitive pay of £12.21-£12.50 per hour for 20 hours per week, along with generous employee benefits.

Benefits

28 days of annual leave (pro-rated for part-time)

Contributable company pension scheme

10% store discount

Death in Service Benefit

Long service recognition scheme

Employee Assistance Programme

Qualifications

• Demonstrate a good understanding of customer service.
• Experience of cash handling and working in a retail environment.
• Experience of manual handling and stock replenishment.

Responsibilities

• Deliver outstanding customer service with enthusiasm.
• Support team members in delivering excellence.
• Handle cash transactions at the till.
• Ensure shelves are stocked and rotated.

Skills

Customer service skills

Cash handling experience

Manual handling skills

Reliability

Politeness and professionalism

Job description

Overview

At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you'll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains! We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day. Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters.

Responsibilities

• Customer Service Extraordinaire - As a dedicated Team Member, you'll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
• Embrace Your Inner Hero - As a team player, you'll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
• Versatility in Action - Being a Team Member here is like wearing multiple hats. You'll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it's the Caf e9, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.
• Demonstrate a good understanding of customer service
• Experience of cash handling and working in a retail environment
• Experience of manual handling and stock replenishment
• Hardworking and reliable
• Polite and professional

About Us

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.

Additional Information

Welcome to the heart of Home Bargains - where being a Store Team Member means more than just stocking shelves. It\'s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \'can-do\' spirit that defines our community.

Package Salary & Hours

• £12.21 per hour (18-20), £12.50 per hour (21+).
• 20 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues; Employee Assistance Programme with 24/7 confidential counselling and advice line; Low cost voluntary insured health cash plans and cancer cover